I have an exciting opportunity for a Travel Coordinator to work for a great client based in Colchester.
Main Duties:
• Delivering Exceptional customer service to ensure the very highest level of satisfaction
• Establish at the outset the details of the enquiry in accordance with the processes
• Providing advice to customers on the content of itineraries and the best use of transport and accommodation available
• Using a bespoke IT system as well as standard Microsoft applications
• Liaising with Travel and Booking Co-ordinators regarding transport, accommodation, visits and meals
• Effective management of all detailed information relating to your assigned areas.
• Overseeing the booking of flights for specific tours within budget
• Ensuring all paperwork and supporting documentation is sent to clients.
Skills:
Proven experience and full understanding of delivering exceptional customer service
Experience within the travel industry
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