Are you committed to preventing homelessness and supporting individuals and families in crisis? Join our team as a Homeless Prevention Officer and play a vital role in providing practical solutions to prevent homelessness across South Essex. Key Responsibilities: Prevention of Homelessness: Work proactively with individuals and families at risk of homelessness, offering advice, guidance, and practical support to help them maintain their tenancies and avoid eviction. Advice and Support: Provide tailored support to individuals facing housing difficulties, including financial advice, legal advice, and assistance with negotiating with landlords or resolving disputes. Crisis Intervention: Respond quickly to crisis situations, working to prevent immediate homelessness by finding temporary accommodation or alternative housing solutions where necessary. Referral to Support Services: Refer individuals to appropriate support services such as social services, welfare support, mental health services, and debt management support. Housing Options Advice: Offer advice on housing options, including private renting, social housing, and temporary accommodation, ensuring clients are aware of all available alternatives. Tenancy Sustainment: Work with tenants who are at risk of losing their homes due to arrears, family breakdown, or other issues, helping them find solutions to maintain their current accommodation. Collaboration with Other Agencies: Liaise with landlords, housing providers, support agencies, and legal advisors to ensure tenants receive the necessary support and are aware of their rights. Case Management: Manage a caseload of clients at risk of homelessness, ensuring cases are regularly reviewed and action is taken in line with local policies and procedures. Essential Qualifications & Skills: Experience: At least 2 years of experience in housing support, social services, or a related role, with a focus on homelessness prevention or tenancy sustainment. Knowledge: Strong understanding of homelessness legislation, housing options, welfare benefits, and the support systems available to those at risk of homelessness. Communication Skills: Excellent communication skills, both verbal and written, with the ability to engage with vulnerable individuals and explain complex housing options clearly. Problem-Solving: Ability to think creatively and find practical solutions to complex housing and support issues. Organisational Skills: Strong organisational and time-management skills to handle a caseload and meet deadlines. IT Proficiency: Proficient in Microsoft Office and housing management software (e.g., Northgate, Capita). Empathy & Resilience: A compassionate and patient approach to working with individuals in crisis, with the ability to remain calm and professional in stressful situations. Desirable: Relevant Qualifications: A qualification in Housing, Social Work, or a related field (e.g., CIH Level 3 Certificate in Housing). What We Offer: Competitive salary and benefits package. Opportunities for career development and ongoing training. A supportive and dynamic work environment. Flexible working arrangements to support a healthy work-life balance. The chance to make a positive difference in the lives of individuals and families at risk of homelessness