The Role
Overall purpose
The Reablement Officer will:
To supervise a team of Community Support Workers/Reablement Workers providing reablement support to service users in their own homes and to ensure that staff managed are meeting Essential Standards of Quality and Safety and are working in accordance with directorate policy.
Work within agreed principles and guidelines, with minimal supervision from the line manager.
Work will be carried out by following procedures, but creativity will be required where procedures do not specify all options/outcomes. Provide readily available information or assistance, dealing with issues where the outcome may not be straightforward.
Manage direct reports and have on-going responsibility for the development and provision of relevant training.
Responsibilities and accountabilities
Undertake the full range of people management activities for groups and individual Community Support Workers/Reablement Workers.
Monitor working practices and quality assurance systems providing support and guidance to Community Support Workers/Reablement Workers where necessary, within structures and guidelines.
Assist in the provision of training where required and ensure that Community Support Workers/Reablement Workers are inducted effectively, in accordance with the agreed programme.
Liaise with the Call Centre and to assist in daily and weekly programming changes for Community Support Workers/Reablement Workers as required.
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