Digital Account Manager – NBC Universal Home Entertainment EssenceMediacom is GroupM’s newest and largest agency, committed to delivering marketing breakthroughs for brands. It has disrupted the old models across media, creative, innovation and analytics to find new opportunities for advertisers and deliver truly integrated media solutions. Born out of two pioneering agencies, EssenceMediacom fuses Essence’s performance, data, analytics, and creative technology DNA with MediaCom’s scaled multichannel audience planning and strategic media expertise. As part of WPP, the world's largest marketing communications services group, and GroupM, WPP’s consolidated media investment management arm, we have access to the richest data, most robust benchmarks, and most advanced capabilities in the market. This helps us provide comprehensive solutions to all marketing challenges. Our ‘breakthrough’ ambition is underpinned by our commitment to ‘continuous learning .’ We aim to ensure our people fulfil their potential by investing in their whole-person wellbeing, careers, and capabilities, which in turn helps grow our clients’ businesses. EssenceMediacom, with 10,000 people across 120 offices in 96 markets, is one of the world’s leading communications specialists, with billings of more than US $21 billion (Source: COMvergence, 2021). Its global client roster includes adidas, Coca-Cola (TCCC), Dell, Google, Hasbro, Mars, NBC Universal, P&G, Richemont, Shell, Sony, and Uber. Find out more at www.essencemediacom.com. Alternatively, follow us on LinkedIn, Twitter, Instagram, or Facebook. Reports to: Associate Director Digital Partnerships The Team Essence MediaCom have worked with NBCUniversal for many years and have continued to grow and evolve our relationship with this client starting with Universal Pictures Home Entertainment over 20 years ago. The client is split across a number of business operations - Universal Theatrical (Cinema), Home Entertainment (Digital Movie Downloads & Rentals), Content Group (Digital) & Hayu (subscription VOD service). The international team oversees local agency teams in EMEA, LATAM and APAC in over 20 different countries. The Digital Account Manager will work as part of the NBCUniversal team working specifically on Universal’s Home Entertainment ( Digital Movie Downloads & Rentals). This is a really exciting client to work for and this role in particular deals with some amazing film releases such as Despicable Me 4, Oppenheimer, Fast X, Fall Guy, Super Mario etc to name but just a few from the last year or so. New upcoming releases the team is/ will also be working on as an example are Wicked, Bridget Jones Mad about the Boy and Nosferatu. The role We want this person to lead day-to-day planning, buying and client servicing for any digital IO/ reservation buys on our NBCU Home Entertainments Reservation team. The right candidate will have a history of strong client & media owner relationship management and a sound knowledge of digital implementation and an enthusiasm for sharing knowledge with junior team members. You will also have the ability to lead campaigns and digital projects independently, whilst managing external vendors and ensuring the timely launch of all campaigns. Accountabilities include: Client Services Be the main contact for NBC Universal clients for questions related to a response to briefs, vendor proposals, media plans and campaign performance with support from the rest of the reservation team Present during Home Entertainment client meetings which include Kick Off meetings, response to briefs, m edia p lan presentations, reporting and QBRs. Introduce new digital vendors to clients and articulate with confidence why they are a great fit and how success will be measured Campaign Management Oversee the day-to-day management of digital reservation campaigns with all vendors Attend all internal and external client status meetings and always be on top of deliverables Responsible for tracking campaign live dates, creative deadlines and pro-actively flag ging any issues to the Associate Director in the team Lead conversations with key media-owners publishers/clients discussing current performance and future strategies Comfortable negotiating added value on media plans with relevant media owners/vendors Build positive and constructive relationships with key vendors that appear repeatedly on media plans Help oversee Amazon campaigns by coordination with all the local Amazon teams and actively discuss new tactics to drive up ROAS Frequently login and analyse the data in the Amazon Ad Dashboard to keep track of performance of live campaigns Oversee the creation and completion of presentations/PCAs for our clients and deliver these clearly and confidently Oversee all the finance queries and be the main point of contact for the planner with monthly finance reconciliations People and Team Management Manage the junior member in the team and be responsible for their growth and career development A bit about your skills and experience: Experience working in medi a agencies in client teams, bonus if you have a strong digital background Experience working with media vendors /publishers and coordinating direct buys Excellent knowledge of Amazon’s ecosystem and ad formats is a plus Comfortable with conversion led campaigns, tracking metrics such as ROAS Experience working on multiple campaigns at the same time with on a fast-paced account Team player Ability to get results and hit deadlines Interest in the e ntertainment industry and f ilms Proven interest in media and understanding of planning disciplines Strong digital know-how Enthusiastic and proactive with an a ppetite to learn Analytical mind set and strong attention to detail and ability to troubleshoot Highly numerate and proven analytical skills, uncovering trends and insights that improve our digital planning Ability to work to deadlines as part of a team and autonomously Able to multi-task and handle multiple projects at one time Excellent organisation al skills as well as knowledge of PowerPoint and Excel The ability to collaborate and develop strong relationships with clients and colleagues around the business, as well as external stakeholders Keenness to keep abreast of all new opportunities and industry developments Good communication and presentation skills Network/international agency experience an advantage Languages an advantage but not essential LI-LM1