We are looking for an experienced Business Administrator to join our team within the Accredited Centre at Birmingham Community Healthcare NHS Trust.
As part of this role, you will provide support to the Accredited Centre Manager and tutors who deliver on a range of apprenticeship programmes, as well as the wider staff where training and development occurs.
Main duties of the job
The post holder will be responsible for administration duties within the Accredited Centre. This includes setting up training programmes and the coordination of functional skills classroom-based learning and other classroom-based learning hosted by the Trust's Accredited Centre, as instructed by the Accredited Centre Manager.
The post holder will also be responsible for the inputting of data and the maintenance of robust administrative systems and processes to support the running of the Trust's Apprenticeship Centre, which is subject to rigorous OFSTED inspections and Awarding body audits. Therefore, the post holder must have experience with the OFSTED and City and Guilds processes within a training environment, which must include sound knowledge of data requirements needed for National Government Systems.
About us
Birmingham Community Healthcare NHS Foundation Trust is committed to being an equal opportunities employer and welcomes applicants from people irrespective of age, gender, race, and disability.
Job responsibilities
Main Duties:
* To coordinate the setting up and monitoring of attendance on both internal and externally held classes that the Accredited Centre provides.
* Reporting non-attendance of learners to both the Accredited Centre Manager and the learners' Line Manager.
* To monitor the Accredited Centre inbox and deal with queries as necessary.
* Booking of rooms/venues for courses as instructed by the Accredited Centre Manager.
* To input, update, and maintain Accredited Centre and Trust databases as appropriate.
* Answer telephone calls and walk-in queries regarding Accredited Centre matters.
* Advertising Accredited courses on the organisation's Intranet.
* Liaise with learners and their managers effectively.
* Responsible for creating class registers and liaising with Trainers (internal and external), collecting in of registers and inputting onto OLM.
* To cancel courses/venues as instructed by the Trust's Accredited Centre Manager.
* To carry out invigilation on Centre exams.
* The post holder will work with the Accredited Centre Team to ensure the smooth running of any audits/inspections.
* Liaising with Trainers and Associate Trainers to ensure the smooth running of the training, i.e. photocopying relevant training materials required for set courses.
* To set up training rooms and equipment to ensure that Trainers are appropriately supported.
* To facilitate induction and other training events as required.
* To produce training packs including the development of presentations using Microsoft PowerPoint and Word to support the delivery of apprenticeships within the Trust's Accredited Centre.
* To troubleshoot and problem-solve when equipment is not working, i.e. Learning Assistant.
* The post holder must be competent in minute-taking, as the minutes will be open to OFSTED and City and Guilds Audits.
* To carry out all aspects of administration within the Accredited Centre.
To undertake other duties commensurate with this grade of post in agreement with the relevant line manager.
Person Specification
Qualifications
* Maths and English GCSE Grade C/4, Functional Skills Level 2.
* Qualifications in Business Admin.
Experience
* Minimum of 12 months within an Admin role.
* Has more than 3 years in different administrator roles.
IT Skills
* Examples of using Microsoft Office- including Excel.
* Has qualifications in IT/Substantial experience of using a range of software.
Safeguarding
* Understands the term Safeguarding.
* Has evidence of CPD for Safeguarding within the last 12 months.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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