Description
Reporting to the Assistant Infrastructure Manager you will work in a small team leading the group’s infrastructure and work closely with the business stakeholders and internal IT to deliver and maintain technical solutions.
You will be responsible for not only monitoring and maintaining the current infrastructure but also play a key part supporting the ongoing business transformation projects, while ensuring operational environments are reliable and meet the demands placed upon them.
This role will also work closely with external support partners to ensure there is a key technical link from the business to these partners to ensure service levels are maintained from a technical standpoint and current\ future capacity planning is managed effectively.
The Infrastructure Analyst will most likely have come from a hands-on Support, Technical or Network Engineering background, already be working as an Infrastructure Analyst or be ready to step-up to your next challenge as an Infrastructure Analyst.
Key Responsibilities
1. Azure and Windows Server Infrastructure support
2. Monitoring and Optimisation
3. Disaster Recovery and Business Continuity
4. Collaboration and Documentation
5. Troubleshooting and Support
6. Change Management
Skills, Knowledge & Expertise
* Proven experience in an IT Support Role
* The ability to troubleshoot complex work requests and manage expectations regarding infrastructure issues.
* Strong organisational skills; keep track of multiple, complex time-critical activities; attention to detail.
* The ability to work effectively with remote and virtual teams.
* The ability to work with technical and business stakeholders.
* Set and manage stakeholder expectations regarding infrastructure issues.
* Be confident in speaking to both technical, and non-technical audiences, in a fast-paced environment.
* Thorough and demonstratable Knowledge of the below:
- Microsoft 365/Exchange Online
- Azure Fundamentals
- Security technologies, e.g., MFA, patch management, SSO
- Network technologies, e.g. Routers, Switches, VLANs, Wi-Fi, DNS, DHCP, VPNs, MPLS
- Windows Server 2016-2022
- Active Directory Domain Services, Group Policy
- Windows desktop, e.g., OS, productivity, management, remote access, deployment, hardware
- Monitoring and alerting systems; use of ticket management systems
Specific Features of this Position
* Must have the flexibility to work in a dynamic company with a wide product range and approach their work with enthusiasm and a positive attitude.
* Must be able to manage their own schedule workload.
* Must be prepared to visit any sites across the group for short periods at short notice which may include overnight stays. Some out of hour’s work will be required.
* Training will be provided.
Job Benefits
* 25 days holiday plus bank holidays
* Contributory Pension Scheme
* Free on-site Parking
* Holiday Buy Scheme
* Volunteer Scheme
* Share Save Scheme
* Life Assurance
* Enhanced Maternity, Adoption & Paternity Scheme
* Health & Wellbeing Initiatives
* Discount Scheme
Breedon is a leading vertically-integrated construction materials group in Great Britain and Ireland.