A proactive HR Operations role with team management in a mission-driven nursery group.
Are you a curious, analytical thinker with a passion for improving HR Operations? Do you like leading people, love spotting trends, connecting the dots, and like a challenge? At the London Early Years Foundation (LEYF), we run 40 nurseries across London with the mission of giving every child the best start in life. As a charitable social enterprise, we put people before profit, and our People team play a key role in supporting our nurseries to achieve this.
As our People Operations Team Lead, you’ll manage the day-to-day running of the small but mighty team, ensuring our processes run smoothly and we deliver an efficient and empathetic service to our 900+ colleagues. You’ll provide key insights and promote a people-focused, collaborative team environment. This role offers challenge as we continue to shift processes to our new HRIS, reimagining workflows and ways of working. If you like intellectual stimulation and want the chance to shape HR Operations this could be the role for you.
What’s in it for You?
* Shape the way we work: Lead and drive improvements across our HR workflows while managing the team
* Be part of something bigger: Join a team with a strong sense of purpose, dedicated to making a real difference in Early Years education
* Grow your HR management skills: An excellent opportunity to develop your management skills and strengthen cross team relationships
* Enjoy the perks: Competitive salary and great range of benefits including a market-leading 7% employer pension contribution
* Save on childcare: 70% discount at our nurseries if you have children or grandchildren
* Time to recharge: 26 days off a year, including Christmas closure, your birthday off plus bank holidays
* Feel valued: Access to a wellbeing app, shopping discounts, team events, and more
A Bit About the Role
“We are looking for someone with the ability to lead with your head and translate it into a message with compassion at its heart” - Daryle, People’s Operations Manager
What You’ll Be Doing Day-to-Day:
* Lead the People Operations Team
* Bring organisation and structure to the day-to-day operations ensuring the team delivers high quality, empathetic and prompt responses
* Regularly report on metrics (like turnover and retention)
* Spot trends and drive improvement: you’ll be the person who connects the dots and uses data to suggest improvements
* Bridge between the HR Ops, Advisory and the wider People teams
* Present and support internal stakeholders
* Oversee our HR query ticketing system, ensuring staff queries are dealt with quickly and effectively
What We’re Looking For:
* A logical, data-driven thinker
* Experienced team leader
* Compassionate & resilient
* Great communicator with the confidence to influence senior people
* Process-oriented and systems savvy
* Good judgement and decision making
* Curiosity and a can-do attitude
* You’ll need the permanent right to work in the UK
If you’ve had experience in HR management and looking for a meaningful role in a dynamic, purpose-led organisation, we’d love to hear from you! Apply online or via quick apply on LinkedIn. Applications are progressed as they come in — so don’t wait too long!