Deputy Head of Pay Pensions and Benefits
University Hospitals of Leicester NHS Trust
We are looking for a dynamic, experienced, and ambitious Deputy Head of Pay Pensions and Benefits to help manage and transform our service.
You will help manage the outsourced payroll and pension provider for UHL to ensure that we deliver on KPIs and continue to shape and transform the service in relation to pay, pensions, and staff benefits for all staff at UHL.
The ideal candidate will be a strategic thinker, continually striving for service improvements and possessing strong leadership skills with the ability to quickly adapt to an ever-changing environment.
You will be self-motivated and lead on implementing practices to enhance the service with the ability to work to tight deadlines with minimal supervision.
Main Duties of the Job
1. Requires specialist knowledge for procedures and practices relating to all terms and conditions of service e.g. Agenda for Change, NHS Pensions, Trust policies.
2. To challenge and propose changes that enhance service delivery and to champion such changes to the trust.
3. Be fully conversant with all systems used for payroll processing as well as those used for storing/retrieving data.
4. Analyse, investigate, and resolve complex pay/financial queries and discrepancies from management, employees, and external organisations, accurately and promptly and in a sensitive manner, understanding the need for confidentiality.
5. Maintain procedures to ensure that confidentiality, accuracy, and security of information is always maintained in accordance with current legislation, policies, and procedures.
6. Assist the Head of Pay, Pensions and Benefits to develop payroll processes that ensure effective compliance and governance.
7. Demonstrate effective stakeholder management across different services and at all levels. Proactively manage stakeholders, respond to and resolve conflict when this arises through facilitation or other appropriate mechanisms.
8. Deputise for the Head of Pay Pensions and Benefits during their absence, attending meetings and making decisions as necessary.
About Us
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
* High-quality care for all,
* Being a great place to work,
* Partnerships for impact, and
* Research and education excellence.
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
Job Responsibilities
1. Ensure flexibility of projects and service relationship with projects if required to meet conflicting/changing requirements.
2. Propose changes that support new methods of service delivery and establish and continuously evaluate how to incorporate users more into reviewing the team's processes and outputs.
3. To provide expert advice on data and compliance ensuring that Clinical Groups/Corporate Services teams comply with all Trust requirements for payroll, pensions, and staff benefits.
Person Specification
Training and Qualifications
* Advanced theoretical knowledge of payroll, pensions, and staff benefits acquired through qualification and/or experience. Post Graduate Diploma level or equivalent relevant experience.
* Proven experience of managing and delivering an NHS payroll, benefits, and pension service.
* IPPM Diploma.
Experience
* Exceptional team leader and customer service skills with current experience of staff management.
* Contract management experience of an external payroll, pensions service.
Communication Skills
* Strong communication and interpersonal skills giving the ability to influence at senior levels and proven networking skills that help change and transformation become embedded in the wider trust.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
University Hospitals of Leicester NHS Trust
£53,755 to £60,504 a year per annum / pro rata for part-time hours.
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