Retail Manager - RAF Waddington
Salary: £30,340 per annum
Hours: 37.5 hours per week
Schedule: 5 days over 7
This role will manage 3 Cafes, Bars, Subway, and Costcutter. Experience with multi-site food outlets is desirable. A clean UK Driver's License is essential; the driver must have passed the test in a manual vehicle.
Responsibilities
* Promote a safety culture and ensure your team is aware.
* Ensure the Retail team is engaged and managed effectively to achieve performance targets and deliver the ESS Way Management promises.
* Ensure Compass Service Framework policies, procedures, and controlled documents are up to date and implemented correctly, including HSE & One Best Way service procedures.
* Manage stock levels, promotions, waste, and merchandising.
* Manage the retail labour, equipment & resources budget.
* Complete HR procedures for the team.
* Manage and maintain all planograms in line with company procedures.
* Complete rotas & timesheets (Ourtime), ensuring labour is scheduled to maximise sales opportunities.
* Complete Mid Term and End of Year Reviews with Retail Staff.
* Attend weekly Huddle and Team Chats with all Retail Staff.
* Manage the team in line with company procedures.
* Conduct customer journeys and quality audits.
* Ensure all banking & daily safe reconciliations are completed in line with company procedures and be responsible for the care & security of all company & client property, cash, stock & equipment within the retail area.
* Role model the ESS Way behaviours at all times.
* Ensure all company, client & legal requirements, processes, and procedures are implemented effectively.
Person Specification
* An enthusiastic individual with a passion for working in a retail environment.
* An outstanding communicator, able to liaise confidently with customers & clients and lead, engage & develop team members.
* A minimum of 12 months experience managing a busy store-based retail environment.
* Knowledge & experience of driving profitable sales growth.
* IT literate.
* Good numeracy skills with the ability to analyse & interpret data (e.g., sales data).
* Able to work flexibly in line with business requirements, including attending off-site meetings.
Benefits
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package including:
* Contributory pension scheme.
* Career development through our Career Pathways and MyLearning programmes.
* Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits.
* Exclusive travel discounts with TUI, Expedia, Booking.com, and more.
* Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons, and others.
* Up to 44% off cinema tickets.
* Receive cash rewards every time you spend, usable on a wide range of brands.
* Free wellness, mindfulness, and exercise classes.
* Share all discounts and offers with your friends and family.
About Us
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments, and government sites, along with a range of onshore and offshore facilities. We look for people who are passionate about delivering excellent customer service at all levels.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.
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