Job summary Working hours over 5 days Monday to Friday on our busy Theatre Reception, carrying out administrative duties and liaising with staff and patients. Would you like to join our team? We are currently recruiting for a motivated receptionist to work for STSFT, predominantly at South Tyneside Theatres. If you have experience working with people in a busy environment, then we are looking for you. We are a busy Operating Theatre and provide care for patients undergoing treatment from the following specialities: General Surgery, Vascular, Emergency Service, ENT, Paediatrics, Urology, Facial Maxillary, Orthopaedics and Gynaecology Main duties of the job The administrative role involves working as a Team Member within a very busy working environment, ensuring a safe environment for all patients. The successful candidate will be supported and supervised to ensure smooth running of the area they work in. Key requirements: Numeracy / Literacy skills level 1 Basic understanding of Health and Safety requirements in a patient environment General understanding of confidentiality in the health care setting Ability to communicate messages and instructions accurately to colleagues, both verbally and in writing Ability to communicate health related information in an understandable way about patients to the Mutli-Disciplinary Team Basic skills of empathy and reassurance Accurate IT skills with knowledge of Microsoft Office and Windows packages Flexible and adaptable to change in accordance with patient needs and the needs of the service Committed to behaving in a professional manner to present caring image to patients Ability to remain calm in stressful situations Ability to work effectively in the MDT Ability to work on own initiative and manage own workload Able to understand instructions and carry out duties in accordance with them Friendly and approachable Contact details for job related candidate queries: Nina S. Priestley. Theatre Manager. Nina.priestleyNHS.net 0191 404100 ext 3141 About us Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required. One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment. We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy. The Trust employs around 8,300 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements. The Trust will not accept applications which are found to be AI generated. Date posted 22 January 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year Contract Permanent Working pattern Full-time Reference number C9155-THAC-0125-71 Job locations South Tyneside Nhs Foundation Trust Harton Lane South Shields Tyne And Wear NE34 0PL Job description Job responsibilities To efficiently undertake reception duties within Main Theatres whilst ensuring a confidential service to all. To provide an administrative service and support to staff by ensuring all confidential patient information is prepared and given to Theatre staff in readiness for Theatre lists. Administration tasks include general admin tasks, data input (PCS) message taking, relaying of messages to theatre staff via the intercom system, answering surgeons bleep calls, liaising with wards for any queries or equipment required for patients. Liaise with the wards to ensure the prompt arrival of patients into Theatre. Completion of the relevant requisition requests via the Oracle Procurement system, at the request of senior staff, for non-routine products Ensure all delivery / supplier documentation for non-routine products are filed using agreed protocols Collect and correlate data and liaise with the Audit department and Consultants for the ongoing National Joint Registry Audit. Liaise with Procurement & Supplies team as required FOR FULL JOB DESCRIPTION SEE ATTACHMENT Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their applic ation. Please visitGov.UKfor further information Job description Job responsibilities To efficiently undertake reception duties within Main Theatres whilst ensuring a confidential service to all. To provide an administrative service and support to staff by ensuring all confidential patient information is prepared and given to Theatre staff in readiness for Theatre lists. Administration tasks include general admin tasks, data input (PCS) message taking, relaying of messages to theatre staff via the intercom system, answering surgeons bleep calls, liaising with wards for any queries or equipment required for patients. Liaise with the wards to ensure the prompt arrival of patients into Theatre. Completion of the relevant requisition requests via the Oracle Procurement system, at the request of senior staff, for non-routine products Ensure all delivery / supplier documentation for non-routine products are filed using agreed protocols Collect and correlate data and liaise with the Audit department and Consultants for the ongoing National Joint Registry Audit. Liaise with Procurement & Supplies team as required FOR FULL JOB DESCRIPTION SEE ATTACHMENT Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their applic ation. Please visitGov.UKfor further information Person Specification Experience Essential Experience in working with computers Ability to support delivery of quality care in a challenging environment Desirable Working in health care setting Previous experience of working within a clerical environment Physical skills Essential Must be able to sit at a work screen Skills and Knowledge Essential Good communication skills Excellent Interpersonal skills Excellent key board skills Eager to improve knowledge and skills. Ability to work as part of a team. Positive co-operative approach Ability to prioritise workload Be willing to attend in service training Qualifications Essential Educated to GCSE Level 2 (Numeracy and Literacy) standard or equivalent. IT skills Desirable Knowledge of medical terminology Experience Essential Experience in working with computers Ability to support delivery of quality care in a challenging environment Desirable Working in health care setting Previous experience of working within a clerical environment Person Specification Experience Essential Experience in working with computers Ability to support delivery of quality care in a challenging environment Desirable Working in health care setting Previous experience of working within a clerical environment Physical skills Essential Must be able to sit at a work screen Skills and Knowledge Essential Good communication skills Excellent Interpersonal skills Excellent key board skills Eager to improve knowledge and skills. Ability to work as part of a team. Positive co-operative approach Ability to prioritise workload Be willing to attend in service training Qualifications Essential Educated to GCSE Level 2 (Numeracy and Literacy) standard or equivalent. IT skills Desirable Knowledge of medical terminology Experience Essential Experience in working with computers Ability to support delivery of quality care in a challenging environment Desirable Working in health care setting Previous experience of working within a clerical environment Employer details Employer name South Tyneside and Sunderland NHS Foundation Trust Address South Tyneside Nhs Foundation Trust Harton Lane South Shields Tyne And Wear NE34 0PL Employer's website https://www.stsft.nhs.uk (Opens in a new tab)