To deputise for the Physiotherapy Manager in their absence and as required. Take professional responsibility for high-level decision-making and demonstrate sound clinical-reasoning skills to support senior staff and to act as an excellent role model and provide expert opinion on all aspects of physiotherapy as required. Knowledge, Skills and Experience To be accountable for the operational management and coordination of the physiotherapy teams in order to deliver an effective, efficient physiotherapy service, in line with current Trust policies and procedures. To provide effective clinical leadership to the team, enabling the service to deliver to the highest possible care standards, ensuring that evidence based practice is used. Ensure the service meets with professional and Trust standards and national policies using accredited outcome measures in order to provide a high quality service supporting the whole team to achieve this goal. To evaluate the physiotherapy services and undertake strategic and operational planning and implementation of service developments, liaising with all other stakeholders. To lead on effective risk management managing risk in unpredictable, uncertain situations to uphold patient safety, to carry out risk assessments in conjunction with departmental health and safety representatives and ensure accurate and timely reporting of incidents. To lead on Healthcare Governance activities for the service ensuring the principles of Health Care Governance and the Care Quality Commission standards are embedded within the services. Responsible for developing appropriate operational policy as required ensuring these meet service and Organisational objectives. Able to follow legal, ethical, professional and organisational policies/procedures and codes of conduct and ensure these are embedded into all acute service. Measurable Result Areas Ensure all Key performance indicators are met. To ensure that a regular in service training programme is in place to facilitate ongoing Continuing Professional Development opportunities for all staff working within the remit of their role. To be responsible for the collection, collation, analysis and interpretation of data and provide monthly performance reports and recommendations to the Physiotherapy Manager. To provide regular patient and stakeholder reviews and take responsibility to act upon this feedback. Responsibility for policy/service development: to enhance and improve services in conjunction with the physiotherapy leadership team. Responsible for providing and identifying training needed in relation to the job role for physiotherapy and to contribute to student experience by assisting with the provision of student placements. Responsibility for research and development: leading on audits and research development programmes on a regular basis. Communications and Working Relationships High level communication skills to provide both persuasive and counselling skills to engage patients and staff to maximum effect. Communicates effectively and appropriately with all stakeholders managing highly complex and sensitive information form an organisational perspective down to individual level with patients and carers. Demonstrate sensitivity/understanding of the complexity of communication and the possibility of barriers in language or understanding, utilising the PALS and Interpretation services as and when required. To develop close working relationships with colleagues in the Emergency, Elective, Family Health and Out of Hospital Divisions to enable effective joint working to meet service needs. To play a key role in the recruitment and selection of staff to the physiotherapy service and to represent physiotherapy on multi professional panels as required. To be an accountable signatory for ordering and budget purposes.