About the role
Customer Advisor
Part time - 7.5 hours per week
3 Month Fixed Term Contract
Shifts available Saturday - Sunday, 7.00am - 10.00pm
UK Notional hourly rate £12.21 per hour
B&Q Poole
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Customer Advisor and you'll be a big part of this.
Key responsibilities
1. Become an expert advisor to customers.
2. Provide inspiration and guidance for home improvement projects.
3. Manage stock and set up displays to maintain store appearance.
4. Deliver exceptional customer service as the main focus.
5. Receive training in paint-mixing and cutting timber.
Required skills & experience
1. Friendly and outgoing personality.
2. Eager to learn and passionate about home improvement.
3. Ability to work in a team and adapt to a flexible rota including weekends, evenings, and bank holidays.
4. Comfortable using new technology and learning new processes.
What's in it for me?
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you're refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
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