TerraQuest Role: Planning Technician Location: [Birmingham or Belfast] in line with our Agile Working Policy. You will need to be able to work from our Birmingham office 2 days per week/office to be attended as often as business needs require. Salary: Competitive Who we are TerraQuest Solutions Ltd is an award-winning and market-leading specialist provider of planning, land, property, and business solutions. We are an established and trusted organisation that is renowned for its expertise in providing innovative and cost-effective solutions to both public and private sectors. Our team delivers bespoke, flexible, and efficient services through a process-orientated delivery structure. We pride ourselves on strong customer relationships evidenced by the high proportion of referrals and repeat business. Why work with us… We are a Living Wage Foundation accredited employer, committed to supporting the well-being and development of all our people. With competitive salaries, enhanced Family Friendly policies; a fabulous suite of benefits (including: Pension; Life Assurance; Employee Assistance Programme; option to buy additional annual leave in addition to 25 days plus Bank Holidays); true flexibility with our Agile Working approach, and superb training and development opportunities, we really care about our team What we need Due to a period of sustained growth, we are looking to recruit a Planning Technician to join our Delivery Team. Reporting to the Project Manager and Assistant Project Manager and working within Delivery Team, the Planning Technician will be required to register and validate a range of planning applications including, Other, Minor and possibly Major applications as part of a team delivering full end to end or capacity-based planning validations (PAVS) services for Local Planning Authorities. What you will be doing… To process planning application validations against a 24- or 48-hour turnaround target and to make the decision as to whether the application is invalid or valid (referring to the Senior Planning Technician or Assistant Project Manager where necessary for guidance) To negotiate amendments to application submissions by communicating with the applicant/agent via telephone, email, letter Checking of additional information submitted for planning applications. Checking/identifying consultation on planning applications. Allocating applications to planning officers based on schema. Using the Councils back-office system to update applications and conduct GIS checks. Answering queries from applicants/agents regarding applications To meet all daily production targets and update project documentation including Daily Production and Quality Logs. What we are looking for… Ability to read/understand plans Able to plan the day’s workload from the outset and make appropriate adjustments when required Ability to work in close cooperation with team colleagues Confident in dealing with difficult customers and achieving positive outcomes Excellent verbal and written communication skills Proficient in use of Microsoft Office – Word, Excel, Outlook Be able to work to deadlines and within a production team environment Have attention to accuracy and detail in performing own tasks and to quality check others work A can-do attitude, consistently delivering to time, quality and cost. Ability to deliver excellent customer service at all times. Please apply for more information and please do not be put off if you do not have all the experience and skills required. If you have the majority of skills and relevant experience, we would still like to hear from you https://terraquest.kallidusrecruit.com/vacancyinformation.aspx?vguidc0fe114d-c373-4d5f-a190-9cfba7892111