Branch Manager
Reference: FEB20257776
Expiry date: 12:15, Mon, 3rd Mar 2025
Location: Camberley
Salary: £38,500 - £40k + Company Car/Allowance, Excellent Bonus and Benefits Scheme
Are you committed to your own development and want to take the next step on your career journey in an exciting industry that is facing significant technological and customer change?
Are you an outstanding leader, potentially from a retail or automotive background, wanting to work in an environment that keeps you at the forefront of evolving customer solutions?
Are you focused on the ongoing development of your team, providing the opportunities for your team to learn and develop themselves further?
And have you got a proven track record of providing, with your team, best in class customer service and delivery of performance to the required levels through your strong relationship, organisational and strategic capabilities?
If the answer to these questions is YES, then we have an exciting and ambitious opportunity for you!
We are looking for a talented individual to join the UK’s leading rental provider and accident management business, bringing to life, the Northgate experience for colleagues and customers at our busy Camberley Branch.
As Branch Manager, you will focus on supporting our customers to keep their business on the road ensuring they can deliver on their business promises – heading a team that gives an exceptional customer experience whilst working to the highest technical and quality standards.
Accountable for all aspects of the performance across the branch including rental activity, workshop performance and customer relationships, we are looking to you to develop a focused team that maximises revenue opportunities, drives innovation and improvement to minimise vehicle downtime and, above all, delivers on our service commitment to customers through the development of the team.
About you
* Proven people manager with a solid management background in fast-paced customer-oriented environments.
* Common sense, commercially minded business approach.
* Involved in every part of your business, setting high standards.
* A natural coach who supports team development.
* Passion for customer service and understanding customer needs.
As Branch Manager, we offer:
* A competitive starting salary with an additional 20% OTE bonus.
* A company car scheme or car allowance and additional employee benefits (including employee assistance, life assurance, pension, retailer discounts etc.)
* A clear career development pathway and commitment to supporting your professional development through in-house and industry-recognised training.
* A forward-thinking, customer-focused environment with a zero-tolerance safety culture.
* Well-being services (incl. 24/7 GP service, mental health support, and physiotherapy).
* Pension & save-as-you-earn share scheme.
* Access to our Benefits App offering unlimited retailer discounts and cashback deals.
* Access to Wagestream, a Financial Wellbeing app.
With over 60 branches nationwide, Northgate Vehicle Hire are the UK’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.
And we’re also part of something bigger – ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders.
We are agile. We are experts. We are imaginative. We are reliable.
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