Location: Alnwick
Hourly Pay: £13 - £14
Hours: 40 hours per week
Type: Full Time, Permanent
Role & responsibilities
* Main Duty - Process quotations & orders the business receives through different communication platforms. This may involve entering complete order details into a computerised accounting system for easy tracking of costs and profits. This position is also responsible for getting payment information from customers to process orders. They keep a record of all transactions for proper monitoring.
* Providing customer service - Order processors may also help address and solve customer complaints and enquiries. They can handle simple customer queries about product information, the status of an order, or the estimated time of delivery. For other concerns, they can forward these to the correct department for proper handling.
* Monitoring inventory - This role is also responsible for making sure there are sufficient stocks to fulfil all customer orders. They may place requests and orders for stock replenishment to suppliers or manufacturers.
* Tracking delivery and shipment - The role also reviews order forms to make sure they have all pertinent information. They prepare documents relevant to customer orders and apply proper labels to packages for shipping or delivery. They may also check the status of orders and maintain shipping and delivery records for accurate monitoring.
Skills
* Technical or hard skills - Refer to your ...