Customer Service Support Advisor - Banbury - Basic £22k plus bonus (OTE upto £32K) Our clientis the UKs largest manufacturer in their field, offering innovative, eco-friendly solutions to the construction industry, and due their busy and expanding workload they are seeking an additional Customer Service Support Advisor to supporttheir team. The Customer Service Support Advisor will be responsible for responding to customer queries and building relationships with customers and delivering outstanding customer service. The successful Customer Service Advisor will be used to working within a fast-paced office environment. Responsibilities: Responding to customer queries Building relationships with customers and delivering outstanding customer service Estimating materials required to complete jobs Organising and send out samples for customers Generating quotations and process orders for new and existing customers Updating the companys administrative online system (CRM) Enquiry follow up via phone and email. Candidaterequirements: be motivated, energetic, and enthusiastic be a confident and clear communicator both verbally and written be a well-organised team player be able to work under pressure be able to build relationships with customers be experienced working within a high paced office environment have a good level of excel skills Full training will be given Package on offer: Basic £22k plus Bonus/Commission (OTE upto £32K) 30 days annual leave (including bank holidays) Pension Regular company social events 9am to 5pm Monday to Thursday. 9am to 2.30pm on Friday Candidates must be eligible to live and work in the UK. Alcea Consultancy are acting as an employment business/agency in relation to this vacancy