Job summary
The ideal candidate will have excellent verbal and written communication skills and be competent in the use of IT systems. You will also be willing to work hard in a team, as well as confident to carry out individual duties. You will be interacting with a high number of patients each day, playing a vital part in making their stay as comfortable as possible.
Main duties of the job
On a typical day as a Porter you can expect to transport patients around the site, move equipment and furniture between wards, collect and deliver essential supplies and samples, undertake Postal Service/messenger duties, collect and dispose of waste and respond to any emergency situations that may arise.
Due to the nature of the role, you will be required to adhere to departmental standards and health and safety regulations. You will also act at all times in a manner that upholds the Trust's values, working as part of a team to ensure efficiency and excellent customer care.
As a full-time member of staff you will work hours a week on a rota shift pattern that includes nights. You will receive pay enhancements for unsociable hours.
As part of the recruitment process you will complete a Maths and English assessment, in order to progress to interview you will need to pass this test.
About us
Frimley Health NHS Foundation Trust provides NHS hospital services for around 900,000 people across Berkshire, Hampshire, Surrey and south Buckinghamshire.
As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis and plastic surgery services across a much wider area.
We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough. This vacancy is at the Wexham Park site.
Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future.
Applicants will need to be flexible and may be asked to work various shifts patterns, including nights and weekends at times.
Job description
Job responsibilities
Work to roster prepared by the site Portering Supervisor
Ensure that all patients and visitors are treated in a polite and considerate manner and receive prompt assistance when required. To ensure that telephones are answered efficiently and courteously and that written and / or verbal messages are conveyed quickly, clearly and accurately.
Transport patients by means of bed, wheelchair or trolley, ensuring that the transportation is carried out in a safe and courteous manner.
Check that all modes of patient / equipment transport are safe and in good working order, place defect order for any maintenance that is required to your supervisor or departmental Manager.
Please see Job Description and Person Specification for further information
Person Specification
Team work
Essential
1. Worked as part of a Team
Worked in a service sector
Essential
2. Have they worked in a service sector
Worked in the NHS
Essential
3. Have they previuosly worked in the NHS
Shift work
Essential
4. Have they worked shift patterns before