Ocean & Air Freight Coordinator - Lichfield - Up to £32,000 plus bonus
As Ocean & Air Freight Coordinator, you will be tasked to further develop our client's sea and air freight offering with both existing and new customers, while increasing business from existing, lapsed, and recently gained clients. The role focuses on providing excellent customer service, ensuring repeat business and client retention. You will be responsible for operational activities aligned with company goals, ensuring targets/KPIs are met year on year and delivering high-quality standards consistently.
Your primary responsibility will be handling daily operational tasks for Sea & Air freight, alongside quoting, negotiating, and securing sea and air freight business with existing clients.
Job type: Permanent
Hours: Monday to Friday - 08:30am to 17:30pm
On Offer:
Salary up to £32,000 DOE
Hybrid working after completion of probation (2 days from home)
20 days holiday plus bank holidays
HealthcareDay-to-day:
Organise the transportation of goods for both Air and Sea imports and exports, ensuring cost-effective and efficient services.
Handle import/export services from start to finish, including quotations, bookings, and necessary documentation.
Negotiate rates with carriers/suppliers and manage client relationships, working closely with internal departments, overseas agents, and shipping lines.
Monitor live shipments and provide high levels of customer service, solv...