About the role
Join us as a Shift Manager and be part of a team that puts customers first. As part of the management team, you'll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, ensuring they have what they need to do an excellent job. We serve our customers across various channels: in-shop, delivery, Click+Collect, and drive-thru. You'll lead the way in ensuring customers have a brilliant experience, whether they order in-store or online. During a typical shift, you can expect to:
1. Inspire the team to deliver excellent results and maintain high standards of the shop.
2. Lead by example and serve our customers in a fast and friendly manner.
3. Prepare our popular products, including making sandwiches and managing ovens.
4. Ensure displays are fully stocked with a variety of options for customers.
5. Keep the shop clean, tidy, and presentable.
What we can offer you
* Competitive pay paid weekly.
* Colleague discount of up to 50% on Greggs products for you and a family member.
* Free hot drinks during your shift.
* Paid breaks to recharge.
* Sharing 10% of all profits with colleagues.
* Health and Wellbeing App offering Remote GP and Physiotherapy services.
* Holiday entitlement that increases with your tenure.
* Share plans to help you invest and save for the future.
* Pension scheme with contributions matched up to 7%.
* Confidential employee assistance app and helpline for wellbeing support.
* Long service awards celebrating key milestones.
* Savings and discounts for shopping, leisure, and wellbeing.
About you
You’ll be reliable with natural leadership qualities and a passion for delivering exceptional customer service. You should support an inclusive culture, recognizing and valuing diversity. If you have previous supervisory experience in a customer-focused environment and meet the role's availability requirements, we want to hear from you.
About us
At Greggs, we love what we do and have fun! Our culture is built on how we behave and support each other. Everyone is welcome at Greggs, regardless of background, preferences, or beliefs. We want all colleagues to feel welcome and be themselves at work. You can read more about us here:.
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