Job Description We currently have an exciting opportunity for a Reliability Technician to join our Grangemouth team reporting to the Contract Manager. This role focuses on ensuring the reliability and performance of mechanical seals while building strong customer relationships. Key responsibilities include analysing seal failures, refurbishing components, and managing stock and data using tools like SAP and Servicemax. The role involves conducting site tours, implementing preventative measures, and addressing chronic failures to improve reliability. It also includes overseeing equipment upgrades, providing training, and supporting 24-hour service coverage as needed. Success in this role requires adaptability, problem-solving skills, and a collaborative approach to integrate seamlessly into the client’s operations and drive reliability improvements. Based from our clients site in Grangemouth working office hours Monday to Friday. John Crane is an equal opportunity employer. We celebrate diversity and are committed to crafting an inclusive environment for all employees. Duties & Responsibilities (not limited to) Reliability - Service the onsite equipment and ensure plans are in place and being driven to delivery reliability service on all levels, including improvement opportunities in line with the current contract terms and conditions including ‘Out of Hours’ site cover. Provide support to the reliability process, root cause analysis, fault finding, rectification, report writing and proposal generation as required, alongside attending meetings (as required) with the end user. Providing a link between end user requirements and various John Crane Departments. Work well within a small team both to offer support and to be supported during the completion of daily tasks. Ensure accurate and effective communication. Support transactional business opportunities. Promote new technology. To understand and build intimate knowledge of client & partners processes procedures and drivers. Relationship - Form integral part of client’s in-house contract management team. Support - Ensure Customer is adequately supported and in position to carry out necessary duties. Including tooling, procedures, systems and technology. Manage stock control in order to meet the contract seal delivery requirements and ensuring that stock levels are sufficient but not excessive in support of the contract. Complete mechanical seal repair as required. Conduct Plant Tours and feedback any found equipment issues to the end user to drive timely rectification thereby preventing unnecessary equipment outages. To provide one-to-one and group training sessions when required. To provide support and guidance to any on-site business partners during the commissioning phase of new equipment installation or mechanical seal upgrades.