I am supporting a client whose organisation is known for high-quality products and exceptional customer service, with their search for a Deputy Managing Director to drive operational excellence and support business growth. This exciting new role offers a pathway to a potential Managing Director position, making it ideal for an ambitious professional ready to lead and expand a dynamic team. Ideally you will have a minimum of 5 years in operational leadership, preferably in a manufacturing or product-driven business. This role is office based in Rochester, reports to the Group Managing Director and offers a profit-based bonus. Day-to-day of the role: Operational Leadership: Oversee daily operations to ensure efficiency, quality, and timeliness in production, inventory management, and logistics. Information Technology Management: Utilise technology to enhance operational processes, ensuring CRM systems and stock control processes are optimised and continuously developed. Team Development: Foster a positive culture, support professional growth, and build strong cross-functional relationships. Strategic Growth: Work with the leadership team to identify opportunities, streamline processes, and implement best practices to scale the business. CRM & Stock Control: Manage and enhance CRM systems and stock control processes to ensure data accuracy and operational efficiency. Customer Focus: Maintain strong relationships with customers, ensuring high satisfaction and continuous service improvement. Required Skills & Qualifications: Experience: Minimum of 5 years in operational leadership, preferably in a manufacturing or product-driven business. Career Aspirations: Aimed at stepping into a Managing Director role with a focus on building and driving operational success. IT Proficiency: Strong knowledge of IT systems, especially CRM platforms and stock control software. Leadership: Proven ability to inspire teams, develop talent, and lead by example. Energy & Ambition: Highly motivated with a passion for operational excellence and continuous improvement. People Skills: Excellent communication and interpersonal skills, adept at collaboration, problem-solving, and relationship building. Results-Oriented: Strong analytical skills with a practical approach to implementing solutions that drive growth and operational efficiency. Benefits: Opportunity to advance to a Managing Director role in a growing company. Work alongside a passionate and dedicated team. Competitive salary and benefits package. Be part of an innovative company with a strong focus on operational excellence