Our client is seeking a dynamic and results-driven Assistant Manager to join their Procedural Change team. In this role, you will play a crucial part in optimising and improving operational processes across multiple geographies. You will work closely with cross-functional teams to identify, plan, and implement procedural changes that enhance efficiency, ensure regulatory compliance, and improve customer service outcomes.
Responsibilities:
1. Optimise and improve operational processes across multiple geographies.
2. Identify, plan, and implement procedural changes.
3. Enhance efficiency and ensure regulatory compliance.
4. Improve customer service outcomes.
Qualifications:
1. 3+ years of experience in process improvement, operations, or procedural change within the financial services industry, preferably in an international bank.
2. Experience in managing change in a complex, regulatory-driven environment.
3. Familiarity with process improvement and banking systems.
4. Strong analytical skills with the ability to interpret data and identify trends.
5. Proficiency in process mapping and process re-engineering.
6. Knowledge of international banking regulations and risk management.
7. Excellent communication and interpersonal skills.
8. Strong project management skills with the ability to manage multiple priorities and meet deadlines.
9. Proactive problem-solver with a detail-oriented and hands-on approach.
To apply for this role please send a copy of your CV to carla.whitham@ap-personnel.com or call 01481 743078.
Please note applications can only be taken from candidates living in Guernsey who are in the possession of a Guernsey Resident Working Permit.
#J-18808-Ljbffr