In a nutshell
Are you a passionate and innovative trainer who thrives on understanding the intricacies of a business? Do you excel at identifying development opportunities and delivering impactful, creative training solutions? If so, we have the exact opportunity for you.
By joining our dynamic transformation team, you will play a pivotal role in bridging the gap between technology and our firm. You will be at the forefront of driving change, ensuring that our teams are equipped with the knowledge and skills they need to succeed in a rapidly evolving technological landscape.
Your contributions will have a tangible impact on our business, helping us to achieve our goals and deliver exceptional service to our clients.
What you'll be doing day to day
Trainer:
* Create and manage the IT training plan, including ongoing training for key systems
* Develop tailored training materials for all colleagues and IT users
* Support project delivery and post-project transitions
* Collaborate with the People team to ensure training standards and effective use of the Learning Management System
* Maintain up-to-date support and training materials
* Identify and address training needs across the firm
Business Partner:
* Act as the primary IT contact within departments, managing issues and escalations
* Develop and monitor technology roadmaps with departments, identifying and addressing current and future technology needs
* Translate technology benefits for department leaders and non-technical users
* Collaborate with IT and project teams on technology implementation and training plans
About you
* Experience in delivering effective training using various approaches including face to face (in person or remote), pre-recorded and written material
* Ability to analyse problems and identify solutions and opportunities
* Experience in using MS office tools including MS Excel, Word and Outlook
* Possess up to date knowledge of systems and emerging technology trends
* Excellent organisational and communication skills, with the ability to prioritise workload and manage time effectively
* Ability to travel to all office locations to meet key stakeholders, deliver training, identify problems, and support change management activities
* IT sector knowledge is desirable
Your core benefits
Financial benefits:
* Pension
* Group life assurance - up to four times your core salary
* Group income protection
* Health cash plan to help cover the costs of everyday healthcare
Health & Wellbeing benefits:
* Option to buy 5 extra days holiday*
* Counselling and support for you and your immediate family
* Virtual GP for you and your immediate family
* Cycle to work*
Other benefits:
* Medicash Extras providing you with shopping and gym discounts
* Gifts for career and family milestones
* One volunteering day per year to support local organisations
* Emergency funding from the Francis Clark Charitable Foundation
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