Our client comprises of two iconic baked goods brands with a strong history and heritage who have now merged to create one unique, integrated company. Owned by an FMCG giant who operates in more than 50 countries, with products sold in over 170 countries, represented by almost 38.000 employees worldwide, and a consolidated turnover of €12.7 billion (2020-21).
An opportunity has arisen to join their Customer Service - International Operations team.
Purpose of the Role:
Managing International Customer orders predominantly finished goods, exports & imports inline with all international parameters INCO terms, Trade Agreements, Origin rules as defined by the country-to-country routes and trading route to market.
Ensuring that there is minimal cost to the business. The key to success is a proactive approach to customer communication, the initiative to highlight issues and solve problems in a timely manner, whilst applying drive for continuous improvement. With a high level of focus on international requirements and mitigating potential risks and identifying trends to the business to minimise costs and drive performance within the team. Understanding compliance processes as well as HMRC requirements for shipments from and to the UK to ensure trouble free movements.
Utilising creativity, resourcefulness and ingenuity to understand and enhance supply chain processes by generating key reports, extracting and assembling data, identifying prob...