• To conduct a check-out inspection
• To report any issue detected
• To ensure supplies are available as necessary
• To ensure all rooms are clean, tidy, and fully furnished to accommodate guests’ need.
• To provide basic housekeeping duties including replacing linens, changing and
arranging the towels, emptying trash, restocking toilet supplies, vacuuming, dusting,
and rearranging the room after guests check out.
• To clean rooms and public areas, including vacuuming, dusting, picking up larger
objects off the floor, cleaning glass and windows, spot cleaning partition doors and
walls, sweeping and mopping tie floors, and cleaning toilets.
• To transport dirty linens to correct area to be cleaned and to restocks areas with clean
linens.
• To Clean communal areas as and when required - collaborate closely with Property Manager and Maintenance Personnel in doing so
• To Ensure the security of the building and guests
• To actively detect guests’ needs and resolve them
• To ensure smooth check-in and check-out tasks
• To maintain updated records of bookings and payments in our Property Management System
• To respond to guests’ complaints in a timely and professional manner and contact necessary staff to solve problems that arise
• To ensure all rooms are clean, tidy, and fully furnished to accommodate guests’ need
• To arrange food and beverage items such as glassware, dishes and trays.
• To maintain kitchen and serving areas
• To prepare and serve high quality, nutritious continental breakfast according to recipes and personal judgements.
• To prepare sandwiches and toast
• To set tables with clean linens, condiments, and other items according to the standards.
• To clean the kitchen area, utensils, and equipment, empty the trash, sweep up all dirt and mop up spills.
• To take orders and issue bills