We are searching for a delivery-focused Account/Programme Manager to join a specialist consultancy based near Farnham, Surrey. The role will be working with a diverse range of international clients, supporting the delivery of L&D programmes, strategy consulting and change management projects.
Were looking for client facing experience ideally in an L&D, Change Management, or Internal Communications environment. An understanding of learning management systems will be needed, along with experience using project planning software.
If you have a passion for people development, delivering a professional service, and love to embrace challenges in a fast-paced environment, this role could be ideal for you.
The Account Manager/Programme Manager role will involve:
1. Project management and planning using MS Project and Planner and Kanban boards
2. Liaising with clients and facilitators pre and post programme scheduling
3. Diary management for client meetings
4. Scheduling project work across the business, maintaining a balanced workload
5. Preparing materials for L&D content, content plans and toolkits
6. Compiling and summarising post programme feedback documents
7. Working with the team creating, planning and executing proposals and developing business within your own client portfolio
8. Overseeing and maintaining s...