The Role: Senior Administrator / Southend Office Based
Job Summary
The post entails undertaking all office administration tasks to ensure the effective and efficient running of the Team, office systems and procedures.
Main Duties and Responsibilities
To provide administrative support to the Manager and team
To respect confidentiality and to comply with your duty of confidentiality to the company. Ensure all information is stored safely and securely
To respond to all telephone or visitor enquiries respectfully and communicate effectively and appropriately
To effectively respond and record applications from prospective telephone contact through to approval at Panel
Ensure filing is completed and files are maintained appropriately, including archives
Undertaking typing as requested within timescales
Ability to take minutes of meetings including, team meetings, providing accurate typed records and disseminating records within agreed timescales
Input data on electronic systems
Undertaking the ordering of stock and processing of invoices
Responsibility for liaison with outside agencies and contactors to book venues, arrange catering and book training places etc
The co-ordination of requests for reference checks, DBS etc, monitoring returns and recording receipt on the Agency’s system
Communication with independent Form assessors regarding checks and queries to ensure the timely and efficient completion of assessments
To support the team with marketing, responding to calls, taking applicant details, sending out letter’s and information packs and possibly assist the team at outside events
To administrate the coordination of the Agency training programme, upload all information to the Agency IT system including training offered, date, attendees, carers training log etc
To undertake training as opportunities, arise relevant to the post
Undertake any other duties required by the Registered Manager or Company Directors
Knowledge, Experience and Skills
Good levels of literacy and numeracy skills
Typing, telephone and organisational skills
Good attention to detail
Ability to stay calm under pressure
Experience of regulatory inspections
Methodical and thorough approach to work
Organised
Good at juggling tasks and prioritising
A great team player
A desire to show initiative
Good recording and record keeping skills
Other Requirements
Up to date Enhanced DBS and registration to DBS Updating Services
The Package
Salary £25,000 - £30,550 (depending on level of experience)
9:00am – 5:00pm (1 hour for lunch)
25 days holiday + bank holidays
Southend Based
Parking paid for by the company
Company pension scheme