Job Description
HCRG Care Ltd, company number 5466033 registered in England and Wales at The Heath Business and Technical Park, Runcorn, Cheshire WA7 4QX
Job Purpose
The Learning Enterprise (TLE) is a government-approved apprenticeship training provider and the lead provider for HCRG Care Group, partners, and other organisations.
This post requires an occupationally competent individual who has a passion for delivering work-based training and apprenticeships to manage a caseload of up to 45 learners across a range of Leadership, Health and Social, and Clinical Care-related apprenticeship standards.
The post holder will work in partnership with employers, line managers, workplace facilitators, and the quality assurance team, to provide innovative and dynamic apprenticeship learning experiences for our learners.
The post holder will be responsible for inducting, coaching, training, offering pastoral support, and undertaking blended assessments based on the delivery model and needs of the apprentice throughout their learning journey. This includes any mandatory qualifications such as a Diploma or Functional Skills in Maths and English.
Base
Runcorn or aligned to a service but will be expected to travel across to national services when necessary.
Key Responsibilities
1. Assess and support learners working towards full Apprenticeship standards at levels 2 to 5 within Leadership, Business, and Care (Customer Service, Business Admin, Coaching Professional, Team Leading, Operational Management, Leader in Adult Care, Health Care and Adult Care Standards).
2. Maintain and deliver high standards of learning and assessment through continuous personal and professional development.
3. Engage and motivate learners/managers/workplace facilitators in building robust individual learning plans that meet the learner's and service's needs.
4. Provide learning and pastoral support to individual learners, considering their health and wellbeing.
5. Prepare, agree, and review assessment plans with each learner, ensuring that all activities and results align with the learning aims and outcomes within standards/framework or other programmes of learning being assessed.
6. Provide support, action plans, and feedback on performance.
7. Complete the required number of visits and reviews for each learner.
8. Complete the individualised learning record in an accurate and timely manner.
9. Support learners to achieve functional skills in a timely manner.
10. Maintain documentation on learner’s progress and compliance.
11. Ensure learners are safeguarded.
12. Attend standardisation meetings with other assessors and meet with the internal quality assurer monthly.
13. Report any concerns identified that impact the safety or effectiveness of the learning environment.
Personal Specification
Essential
1. Minimum of 2 years experience delivering apprenticeship standards across the leadership and business sector up to and including Level 5.
2. Recognised assessor qualification - CAVA, TAQA equivalent.
3. Recognised teaching qualification – Minimum Level 3.
4. Achieved Functional Skills Maths/English Level 2 or equivalent.
5. Extensive Health and Care experience in a clinical and social care setting.
6. Leadership and Management qualification at Level 5 or equivalent.
7. Excellent verbal, written, and digital communication skills.
8. Strong ability to deliver high-quality learning in a virtual setting, both 1:1 and in group sessions.
9. Able to build collaborative relationships and negotiate effectively in all environments.
10. The ability to manage a caseload, ensuring effective learner progression, engagement, funding compliance, and timely completions against set KPI’s.
11. Computer literate in all Microsoft applications.
12. Quick learner who is able to solve problems autonomously.
13. Self-starter.
14. Able to travel to national meetings, events, and learner sites if required.
Desirable
1. Experience of virtual Learning Management Systems (BUD).
2. Knowledge and experience of the Institute of Leadership & Management (ILM) and City and Guilds as awarding organisations.
3. Experience of using cognitive platforms to support additional learning support.
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