We are looking for an Operations Controller to join our fast paced and dynamic team. Reporting to the Operations Control Manager and working around the clock on a 12-hour day and night shift pattern, our Controllers manage and support our fleet of narrow and wide body Airbus aircraft operating around the globe.
Responsibilities:
* Ensuring a timely flight watch of the Titan Airways fleet.
* Operational troubleshooting and programme management.
* Flight planning and dispatch of all flights – including ETOPS flights.
* Filing of ATC flight plans and liaison with flow management centres.
* Proactive weather and NOTAM checking before company operations.
* Ensuring all operations follow the Company Flight Time Limitations scheme (FTL), considering any operational impact on the day of operation.
* Pre-flight briefing of Crew on the operations they are to undertake, including notifying flying staff of any potential hazard to safety.
* Communications to internal and external parties and customers when significant events are anticipated or experienced.
* Escalation of issues in a timely fashion where input is required by other departments or organisations.
* Ensuring that, in the case of an emergency, procedures (as laid down in the Emergency Response Manual) are initiated.
* Out of hours co-ordinating and arranging ground handling, fuel, permits, hotels and transport.
* Out of hours management of Crews daily rosters, covering sickness and roster disruption, ensuring adherence to the FTL scheme and avoiding violations.
The following requirements are essential for this role:
* 1 year experience within an Airline Operations Department or Handling Company.
* Ability to work 12-hour shifts at our Head Office at London Stansted (mix of day and night shifts).
* Computer literate, proficient in Microsoft Office Suite.
* Ability to provide information to enable five-year referencing.
* This role would ideally suit someone who is proactive and organised with a calm approach to work.
* Applications for this role must be 21 years and over (IOSA Ref)
Additional desirable requirements:
* Previous experience of both Cargo and Passenger Operations
* Has completed a formal Aviation Training Course
#J-18808-Ljbffr