MS554 - Food & Beverage Manager
Salary: GBP30,000 - GBP40,000 per annum DOE
Location: Weston-super-Mare
Overview: First Military Recruitment are currently seeking a Food & Beverage Manager on behalf of one of our clients. To take complete control and accountability for the day-to-day food and beverage operations within the business, ensuring that all staff are meeting set criteria.
Our client encourages applications from ex-military personnel however all candidates will be given due consideration.
Duties and Responsibilities:
* To ensure all daily and weekly operational meetings within the business are happening.
* To ensure the business, delivers the minimum brand standards in food and beverages.
* Ensure all standard checklists are used as prescribed.
* To empower team to be able to handle all customer feedback for positive and negative and record correctly.
* Actively consider prevention, recovery and investigation of any complaints.
* Undertaking the role as toastmaster as required.
* To carryout quality training and coaching.
* To ensure all service standards are maintained.
* Ensure that standards for cleanliness are maintained.
* Ensure that the team are correctly uniformed and understand the importance of hygiene.
* Ensure that the team are punctual, polite, courteous and helpful to customers and colleagues.
* Liaise with Line Manager, about preventative maintenance of department.
* To prepare, check and monitor departmental forecasts and rotas to ensure they are in line with set budgets and meet the service and business needs.
* Purchase/order departmental supplies, carry out stocktake and action any discrepancies.
* Control departmental costs through correct storage and distribution of supplies.
* To ensure the company health and safety, food safety and COSHH legislations are adhered to.
* Onboarding new employees and conducting performance reviews.
* Devise, agree and action training plans for the department, with Line and HR Manager
* Liaise with Heads of Departments to ensure all internal learning and development tools are being used.
* Must attend all H&S, fire and food training as directed by designated Line Manager.
Skills and Qualifications:
* Previous experience in a similar role.
* Demonstrates management and facilitation skills.
* Demonstrates a basic understanding of human resource management.
* Demonstrates a competence in training / presentation skills.
* Flexible approach to work and location.
* Attend BIIAB training.
* Carry out Duty Management as and when required.
* Flexible and adapts quickly and positively.
* Communicates clearly and openly both verbally and in writing.
* Actively seeks opportunities to learn and develop from experiences
* Able to delegate.
* Applies knowledge and experience when making calculated risks to achieve results.
* Sets and strives to achieve high personal performance standards.
* Motivates and inspires their team to perform and ensure goals are achieved.
* To undertake any other projects as discussed and set by General Manager.
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