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Associate HR Operations at Info Origin Inc.
Position Title: Amazon PPC Specialist
Location: Remote
Position Type: Full time
Required Experience: 3+ Years
RESPONSIBILITIES
1. Communicate openly with BPD regarding strategies, goals and KPIs of division.
2. Manage all reporting of PPC Division - Capacity, Churn.
3. Ensure success for all onboarding of new clients (enhance OB Checklist if/when needed).
4. Build robust Customer Success/Brand Manager processes to have a proactive approach to solving Brand growth.
5. Identify bottlenecks and create solutions and systems to allow growth and efficiency of all parts of PPC Department.
6. Manage LOG OFFs of all POD Leaders and keep team accountable.
7. Manage, support, and mentor our PPC Team (and support team members) to maintain an elite level of both performance and team happiness.
8. Monitor and analyze Brand performance - Identify all clients at Risk.
9. Create and present full plans for any and all brands at risk.
10. Track team performance, KPIs and ensure OKRs are being met.
11. Understand accountability and react with solution-based actions.
12. Conduct research and gather feedback to prioritize areas for improvement based on data analysis, Executive leadership input, and best practices.
13. Lead PPC Team to execute improvement projects, including timelines and deliverables.
14. Provide training and support for the adoption of new systems and processes.
15. Regularly review and update existing SOPs to ensure accuracy and relevance.
16. Lead the development and implementation of quality control measures to ensure consistent steps and documentation across all PPC Processes.
17. PPC Team at full capacity plan at current Hire dates.
18. Active involvement in the recruitment process for the PPC department.
19. Participation in various personal and professional development trainings.
20. Come up with ideas to improve productivity.
REQUIREMENTS
1. Advanced English level (written and spoken).
2. Bachelor's in communications/management/business.
3. Managerial experience in a service provider agency.
4. High computer literacy and ability to learn new software.
5. Leadership, interpersonal and communication skills.
6. Conflict resolution and employee motivation skills.
7. Self-organization and multitasking ability.
8. Analytical and strategic thinking.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Marketing and Sales
Industries
IT Services and IT Consulting
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