Head of Property Management Operations
SalaryC£70,000
LocationDidsbury, Manchester
Permanent,Full Time
Head of Property Management Operations
As the Head of Property Management Operations you would be leading the work of the Plumlife Management Team in the delivery of property and tenancy management services to leasehold, shared ownership, market and sub-market rent customer managed across the Group through the Plumlife brand. With support from the operational managers within the team, you will have overall responsibility for ensuring the delivery of excellent services to these customer groups and achieving high levels of customer satisfaction.
What youll be doing
1. To ensure the effective management of our block, estate and tenancy management services to private sector, leasehold, rental and low cost home ownership customers including meeting any contractual and legal obligations. Including building effective relationships with internal colleagues and departments.
2. Provide strategic leadership to ensure Plumlife complies with all legislation, regulations and best practice and to lead in the development of a culture which is customer focussed and committed to providing the highest standard of service
3. To carry out the post holders responsibilities in relation to Health and Safety and probity.