Our team in our Haywards Heath Hospital currently have an opportunity for a Patient Services Administrator within our Outpatient Department. Your role will be to provide overall administrative support to the Outpatient Department and ensure accurate efficient processing. You will be required to liaise with patients, consultants and their secretaries, as well as other stakeholders. You will be liaising with patients to schedule outpatient procedures using our internal booking systems. You will need to be a confident and effective communicator and will be in a patient facing environment where you will be required to deal with all stakeholder enquiries in a warm, professional and caring manner. You will be responsible for: • Departmental call handling • Management of treatment room scheduling (bloods/wound checks), • Processing and scheduling all minor-op activity incl. cancellations and amendments - followed by confirmation communication • Input charge sheets • Management of OPD admin email inbox • Respond to all incoming queries via email and face to face • Clinic amendments within Trakcare • Daily liaising with clinical OPD team • Communicating with medical secretaries/consultants regarding OP clinic room availability • Management of room allocation on monthly grid, • Produce departmental daily planner • Prepare Minor-Op packs • Ensuring all data and information is entered, modified and maintained on the bookings system accurately • Provide general administrative support for the department and wider hospital if required It is now easier than ever to find out about job opportunities across Nuffield Health. We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you. Located in the heart of the West End of Glasgow; you will be working at one of Scotland’s leading private hospitals. This year, we embarked on phase three of our multi-million pound refurbishment, adding state of the art equipment like our Mako robotic arm for orthopedic surgery and a new ambulatory theatre. We have a special focus in the areas of orthopedics, spinal surgery, ophthalmology, weight loss surgery and cosmetic treatment.