Service Administration Assistant An opportunity has arisen for a Service Administration Assistant to join a leading organisation based in Belfast, who specialise in providing scientific solutions and applications to start-up, local and multinational companies. This is a Full-Time, Permanent Position. Working hours: Monday to Friday: 9am - 5pm (office based). With a salary of £23,500 per annum. Job Role: You will be responsible for providing full administrative support. Essential Criteria: Previous administration experience within a similar role. Strong IT skills with the use of software packages and emails. Excellent communication skills, both written and verbal with the ability to communicate with stakeholders at all levels. Ability to manage and prioritise a busy workload. Ability to work on your own initiative as well as part of a team. Main Duties and Responsibilities: Respond to customer and colleagues' emails daily. Scheduling of engineers for open jobs daily- liaising with the service administration manager for any changes or adjustments that may be needed. Liaising with customer ensuring they are kept up to date with schedule dates, order ETA's, parts etc. Create service job sheets for any service/repair an engineer attends. Liaise with warehouse personnel to make sure that any parts needed are distributed to our engineers by courier to ensure they have what is needed for scheduled jobs. Daily checks of the service inbox for any customer service PO's, orders, queries. Draft quotations for non-contract work such as repair call outs, service work or for customers wanting to buy spare parts. General data entry ensuring that our electronic records have the correct information such as pricing when needed, changes to equipment details, location changes, contact information etc. General administration duties include answering the telephone, filing and keeping current records up to date when needed. Liaising with our UKAS engineer/calibration suppliers to make sure that our service equipment is within calibration and ensure any equipment due for calibration is sent away accordingly. Liaise with suppliers to get up to date information regarding parts or services they supply and arrival times of orders. Skills: Service Coordinator Administrator Belfast Permanent