Role: Credit Control
Salary: Flexible & Fantastic Benefits
Location: Woking (Flexible Working – 3 Days Office)
At Impact Food Group, we’re more than a school caterer. We’re driven by creating a positive food culture and helping more students eat better food. Making a positive social impact is at the centre of our identity. We tirelessly learn, develop and make improvements in every way, every day.
Delivered by our distinct and industry leading brands; Innovate, Cucina and Chapter One, we cater for over 550,000 student, operating in excess of 600 schools with growth each year.
Due to continued business growth an exciting opportunity has arisen for a Credit Controller to join the Finance team with a focus on providing support to the wider business. You will join a growing Finance team that is making a real impact on the success of Impact Food Group.
What you will be doing
The primary responsibilities of this role are to chase overdue balances according to credit terms, building strong relationships with customers and manage any queries and reporting difficulties to the Credit Control Manager.
Duties are as follows:
Chase overdue balances according to credit terms.
Build strong relationships with customers
Manage any queries, ensuring follow up as required
Report any difficulties to the Credit Control Manager.
Responsibility to keep Credit Hound (Debt Management System) fully up to date of any conversations and/or actions
Daily Review of debtor receipts supplied by Cash & Banking team (C&B), identify and advise C&B team which accounts to post the receipts to
Once cash posted - allocate the payments in accordance with the remittance advice or advice from customer. Always ensuring the debtor’s ledger mirrors our ledger.
To review and clear the suspense account monthly for all debtor receipts.
Analyse statements from County Councils and code accordingly completing split information and saving in the relevant files.
Update Credit Hound with monies received and payments promised
Query management - if additional support required then you need to liaise with Accounts Receivable/ Operations managers or line managers.
Provide copy invoices & credit notes.
Use Credit Hound daily to track your queries and ensure they are resolved within a timely manner.
Attend weekly Debtors meeting with the Credit Control Manager and report any problematic accounts.
Support with the calculation of provision of bad debt as required
Monitor the Credit Control Inbox, making sure that queries, copy invoices etc are dealt within 24 hours.
What we are looking for
Strong Excel skills
Computer literate
A clear communicator, both written and verbal
Ability to work to targets while delivering a high level of customer service
At least 2 years credit control experience in a B2B environment
Able to manage own work effectively but still be a team player
What We’d Love To Give You
Competitive salary
25 days paid annual leave plus bank holidays
Company pension scheme.
Access to our extensive online Learning platform and development opportunities
An employee wellbeing platform.
IFG rewards for highstreets discounts.
Annual Summer Party with company awards.
Additional Details
IFG are committed to the safeguarding of children and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS check, which we supply the cost for.
We are a committed equal opportunities employer - if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements