Head of Procurement
Location: Watford
Salary: N/A
Contract Type: Permanent
Reporting to: Planning & Procurement Director
Direct Reports: Buyers x 3 (UK and India)
Department: Planning & Procurement
Company Information
Clinisupplies is a leading UK-based manufacturer and supplier of medical appliances specialising in bladder and bowel products for managing acute and chronic conditions. We also offer a portfolio of bandages and garments for the treatment of wounds and chronic skin conditions.
Employing over 800 people in the UK, China and India, we supply our products to the NHS and deliver direct to patients’ homes through Nightingale Home Delivery, our dispensing appliance contractor.
Clinisupplies is focused on developing products which are simple and discreet to use. Our product development team works with clinicians and patients to develop a strong product pipeline to be manufactured at its CA, CE, ISO, US FDA approved facilities. At Clinisupplies, we want to make a difference in healthcare, that means understanding our customers’ needs and delivering on their biggest priorities.
We recognise that the NHS needs to offer quality of care and save money – that’s why Clinisupplies offers products that are designed to deliver value to customers. We put people living with bladder and bowel conditions at the heart of everything we do. From dedicated specialist nurses, superior customer service and product support to discreet and sustainable home delivery. We believe no-one should ever miss out on life because of a health condition.
We’re here to help people live more freely. We have a set of core values which are our guiding principles and help shape our actions, culture and environment. They are:
* Agile
* Collaborative
* Curious
* Sustainable
* Wellness
Role summary
This role is responsible for leading the purchasing of goods and services required by Clinisupplies across its international operations. It includes identifying the material needs of the organisation; making clear decisions backed by data to support the optimisation of inventory and profit targets; monitoring and managing the purchase-to-pay process; and initiating and maintaining strong working relationships with a diversifying supplier base. Additional responsibilities include the development, setting, and monitoring departmental and supplier KPIs and line management.
Key responsibilities
The following provides an indication of the key responsibilities involved in this role but is not intended to be an exhaustive list of all the duties that you may be required to do.
Leadership
* Initiate and develop close working relationships with all staff, including the leadership team.
* Open, honest, and transparent approach to departmental and individual performance to support continuous improvement of people and processes.
* Delivery of the business’ commercial targets and objectives.
* Responsible for recruitment, management, and development of people within the team, as agreed with line manager, ELT, and HR.
Planning
* Lead the purchasing planning process (contract manufacturing and DAC) and maintain appropriate stock levels by tracking total inventory and making data-driven decisions aligned to company objectives.
* Set, monitor and report on key performance indicators to demonstrate inventory optimisation.
* Review and evaluate market prices, supplier prices and currency exchange rates (as applicable); comparing prices and rates regularly to ensure that all purchases are best value-for-money.
* Review available stock reports and forecasts to ensure all demand requirements are captured and fed into the planning team.
* Lead the weekly stock meeting detailing any out-of-stock/at-risk item.
Purchase to Pay
Where required, place purchase orders with approved suppliers, ensuring that:
* Materials are purchased at a fair, competitive price.
* Quantities purchased support cross-departmental KPIs (e.g. inventory, transport, storage, etc.).
* Quality conforms to the relevant standards.
* Cargo-ready dates agreed at point-of-order; tracked and evaluated.
* Any additional costs are captured (e.g. Freight) within the purchase orders.
Work closely with Supply Chain department to:
* Optimise and track the delivery of purchase orders.
* Agree appropriate freight methods that balance cost vs. speed of delivery.
* Ensure POs are updated in ERP to support clear visibility of inbound goods.
Plus:
* Ensure the team receive, file, and approve all PO documents (i.e. packing list, commercial invoice, etc.), resolving any discrepancies with suppliers and notifying relevant stakeholders.
* Take responsibility for approving supplier invoices and resolving any payment issues.
* Play a key role in cross-departmental projects, including the development of new products, and/or by sourcing of new materials.
* Lead the evaluation and improvement of the business’ purchasing of capital equipment, consumables and utilities contracts, liaising with other departments to fulfil requirements.
* Lead and manage any necessary audits of the Procurement function (e.g. LSAS, ISO, etc.).
Supplier Management
* Build and maintain strong, professional, working relationships with new and existing suppliers.
* Review and negotiate new and existing supplier agreements, reducing cost, improving quality and service-levels, and protecting the business with favourable terms and conditions.
* Regularly evaluate supplier performance and KPIs (quality, lead-times, delivery times, pricing, and terms) and take necessary action with suppliers to improve performance.
* Aligned with the business’ multi-sourcing strategy, seek to further diversify the business’ supplier base to improve margins and reduce risk in the wider supply chain.
* Ensure the department maintains an up-to-date approved suppliers list, contracts database, and supplier database (i.e. contract status, prices, MOQs, weights/measures, etc.).
* Ensure all suppliers are on Accounts Payable portal for invoice upload, approval, and payment.
Administration
* Support business continuity and disaster recovery planning.
* Support bids for frameworks/contracts with data requirements.
* Ensure the department maintains accurate records/SOPs aligned to the business’ procedures.
Experience required
* Strong leadership and stakeholder management experience, having managed a successful, and growing departmental operation.
* Procurement and Supply Chain experience, comfortable with having worked in an international context, with suppliers from multiple countries.
* Contract management, negotiation, and supplier management experience.
* Designing and implementing operational processes, systems and procedures to support business transformation and continuous improvement.
Skills required
* Commercially astute – aware of the impact of your actions on the top- and bottom-line results, ability to effectively interpret financials, budgets, and commercial reports.
* Well-organised and adaptable – excellent planning and project management skills with ability to execute to deadlines, and flexibility to meet the changing needs of the business and the role.
* Practical thinker and problem-solver – you can clearly think through a problem and provide a practical, tangible solution.
* Logical and analytical – process-driven mindset with the skill to analyse qualitative and quantitative information to support good decision making.
* Excellent communicator – you can listen and speak confidently and sensitively to others as well as being able to use tools to help others understand the issue at hand.
* Attention to detail – you can quickly analyse information and using your experience, spot errors, resulting in the consistent production of high quality work.
* Hands-on approach – willing to get involved where required to support the department’s continuous contribution to achievement of business objectives.
* Excellent Microsoft Office skills.
Desirable
* Healthcare or MedTech industry experience is an advantage.
* Degree or certification in Procurement and Supply Chain (e.g. CIPS).
* ERP systems experience (e.g. SAP, Oracle, etc.).
Clinisupplies is dedicated to the continuous development of our employees and offer excellent career prospects for the strong candidate. We also offer competitive terms and conditions.
Clinisupplies Limited is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
How to apply
If you are interested in this position, please forward your CV to recruitment@clinisupplies.co.uk. Please note that in addition to the interviews there will be assessments as part of our recruitment and selection process.
NO AGENCIES
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