Job summary We have an exciting and new role in our central team for a Clinical Trials Assistant. Do you have a meticulous attention to detail, want to assist in the development of new and innovative ways of treating our patients? Then this is the role for you. You will support a busy team working on clinical studies across a variety of specialities within all three sites in our trust. This role will give you balance of office and clinical work. You will support patients in the outpatient and inpatient setting. Whilst also ensuring high quality data is submitted to our clinical trials units in a timely manner. Main duties of the job This role is ideal if you are looking to expand your knowledge in a variety of settings within our trust. You will carry out a variety of clinical duties, such as phlebotomy, taking patients observations, such as, BP, Temperature and pulse readings. You will work alongside all members of the research teams, such as consultants and nurses to ensure study protocols are followed and data is collected at the right timepoints for our patients. About us Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this. Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond. The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them. We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do. Our objectives are simple: Best services for local people Best experience of care and best outcomes for our patients Best use of resources Best people Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system. We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer. Date posted 05 March 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year Contract Permanent Working pattern Full-time, Flexible working Reference number C9365-25-0199 Job locations Charles Hastings Way Worcester Worcestershire WR5 1DD Job description Job responsibilities Key Working Relationships Internal Departmental colleagues Lead Research Nurse Head of Research Operations Research Management Team Research Delivery Teams Clinical Teams Support Departments External Patients and their relatives-carers-significant others Research Sponsor Organisations Clinical Trials Units -Universities Pharmaceutical companies - Contract Research Organisations NIHR Research Delivery Network Herefordshire and Worcestershire Research Consortium (HWRC) Partner Organisations Other External Research Teams Risk Assessment Manual handling activities Exposure to bodily fluids and exposure to high noise levels It may also involve exposure to challenging behaviour Works with display screen equipment for prolonged periods Job Purpose We are committed to supporting research that is relevant and accessible to our patients. Through clinical research we can assess the efficacy of new medication, diagnostics, and treatment regimes. This helps to build the evidence for new approaches to improve patient care The Clinical Trials Assistant will support the Research Delivery Team in the identification, recruitment and management of patients participating in research studies. The post-holder will help with data-collection, undertake specified clinical and laboratory tasks, and provide administrative support for research studies. The department is involved in a range of clinical studies including life changing oncology and haematology trials, internationally recognised midwifery, renal and surgical studies, and many more. You will have the opportunity to get involved with a range of these, having direct contact with patients, carers and staff. Key Duties Clinical Screen trust systems to identify patients who may be eligible for research studies Receive consent from patients into research studies, under direction, and with appropriate training, in accordance with GCP Randomise patients into different trial arms Organise patient appointments and book research-specific investigations and procedures Under supervision or after appropriate training, undertake clinical procedures required for research studies, including but not limited to; blood pressure recording, heart and respiratory rate, height, weight and BMI assessment, collection of blood and urine samples, measurement of hip-waist circumference Report all findings from clinical procedures to the research delivery team, and accurately document as advised by the team in appropriate patient records, research files, logs, CRFs and databases Provide ongoing assessment of participants clinical condition liaising with relevant clinicians as appropriate, e.g. if patient condition alters Process research participant samples according to clinical trial protocols such as processing of blood samples, preparing samples for storage or shipment, and arranging couriers for safe and timely transport of research samples Collect prescriptions and liaise with pharmacy to coordinate trial medication Explain and distribute research participant questionnaires, diaries and the NIHR Participants in Research Experience Survey Communicate sensitive information to patients Provide ongoing information to patients regarding their participation in research studies in writing, by telephone, and by e-mail Identify and report any adverse events and reactions in accordance with the study protocol Contribute to patient and public involvement and engagement activities Administrative Work with the multi-disciplinary team to conduct feasibility assessments for new research studies Assist the research team in administrative duties for study set-up, initiation, maintenance, study closure, and archiving Work with the Research and Innovation team to ensure compliance with regulatory requirements Set up and maintain study site files, electronic files and other documents as needed for studies Create digital patient tracking systems, e.g. using Excel Assist in the entry of accurate and timely documentation of data into participant Case Report Forms (CRFs) Assist with the resolution of raised data queries At all times ensure clear, accurate records are maintained by the research team Plan, organise, prepare and participate in monitoring visits and audits Update research management databases, including EDGE Ensure that patient identifiable records for research studies are stored according to Information Governance policies Assist with maintenance - ordering of research and office supplies Coordinate and disseminate amendments including preparation of any updated paperwork Liaise with trial units and commercial sponsors to coordinate trial activities Maintain financial information and patient records to allow payments to be made Handle petty cash and travel expense claims for patients Attend local and national meetings as required Record relevant meeting notes, minutes and actions, and circulate these appropriately General administrative duties including answering the telephone, answering queries, managing the research email inbox Maintain awareness of key performance indicators and next steps to achieve them Provide cover to other members of team as relevant to role Liaise with other departments for equipment maintenance, calibration and repair Training and Education As part of this role you will receive the following training: Trust Induction CREATE training (Clinical Research Explained) Improving Healthcare through Clinical Research MOOC Clinical skills training, including phlebotomy Good Clinical Practice training Data Quality in Research training Informed Consent training competency Site File Management training Case Report Form (CRF) completion training EDGE training Amendments training Archiving training iPROC system training Regular performance development reviews General Duties Travelling between sites is an essential part of this role Any other duties as may be agreed in the course of undertaking this role, in accordance with the grade and nature of the post Job description Job responsibilities Key Working Relationships Internal Departmental colleagues Lead Research Nurse Head of Research Operations Research Management Team Research Delivery Teams Clinical Teams Support Departments External Patients and their relatives-carers-significant others Research Sponsor Organisations Clinical Trials Units -Universities Pharmaceutical companies - Contract Research Organisations NIHR Research Delivery Network Herefordshire and Worcestershire Research Consortium (HWRC) Partner Organisations Other External Research Teams Risk Assessment Manual handling activities Exposure to bodily fluids and exposure to high noise levels It may also involve exposure to challenging behaviour Works with display screen equipment for prolonged periods Job Purpose We are committed to supporting research that is relevant and accessible to our patients. Through clinical research we can assess the efficacy of new medication, diagnostics, and treatment regimes. This helps to build the evidence for new approaches to improve patient care The Clinical Trials Assistant will support the Research Delivery Team in the identification, recruitment and management of patients participating in research studies. The post-holder will help with data-collection, undertake specified clinical and laboratory tasks, and provide administrative support for research studies. The department is involved in a range of clinical studies including life changing oncology and haematology trials, internationally recognised midwifery, renal and surgical studies, and many more. You will have the opportunity to get involved with a range of these, having direct contact with patients, carers and staff. Key Duties Clinical Screen trust systems to identify patients who may be eligible for research studies Receive consent from patients into research studies, under direction, and with appropriate training, in accordance with GCP Randomise patients into different trial arms Organise patient appointments and book research-specific investigations and procedures Under supervision or after appropriate training, undertake clinical procedures required for research studies, including but not limited to; blood pressure recording, heart and respiratory rate, height, weight and BMI assessment, collection of blood and urine samples, measurement of hip-waist circumference Report all findings from clinical procedures to the research delivery team, and accurately document as advised by the team in appropriate patient records, research files, logs, CRFs and databases Provide ongoing assessment of participants clinical condition liaising with relevant clinicians as appropriate, e.g. if patient condition alters Process research participant samples according to clinical trial protocols such as processing of blood samples, preparing samples for storage or shipment, and arranging couriers for safe and timely transport of research samples Collect prescriptions and liaise with pharmacy to coordinate trial medication Explain and distribute research participant questionnaires, diaries and the NIHR Participants in Research Experience Survey Communicate sensitive information to patients Provide ongoing information to patients regarding their participation in research studies in writing, by telephone, and by e-mail Identify and report any adverse events and reactions in accordance with the study protocol Contribute to patient and public involvement and engagement activities Administrative Work with the multi-disciplinary team to conduct feasibility assessments for new research studies Assist the research team in administrative duties for study set-up, initiation, maintenance, study closure, and archiving Work with the Research and Innovation team to ensure compliance with regulatory requirements Set up and maintain study site files, electronic files and other documents as needed for studies Create digital patient tracking systems, e.g. using Excel Assist in the entry of accurate and timely documentation of data into participant Case Report Forms (CRFs) Assist with the resolution of raised data queries At all times ensure clear, accurate records are maintained by the research team Plan, organise, prepare and participate in monitoring visits and audits Update research management databases, including EDGE Ensure that patient identifiable records for research studies are stored according to Information Governance policies Assist with maintenance - ordering of research and office supplies Coordinate and disseminate amendments including preparation of any updated paperwork Liaise with trial units and commercial sponsors to coordinate trial activities Maintain financial information and patient records to allow payments to be made Handle petty cash and travel expense claims for patients Attend local and national meetings as required Record relevant meeting notes, minutes and actions, and circulate these appropriately General administrative duties including answering the telephone, answering queries, managing the research email inbox Maintain awareness of key performance indicators and next steps to achieve them Provide cover to other members of team as relevant to role Liaise with other departments for equipment maintenance, calibration and repair Training and Education As part of this role you will receive the following training: Trust Induction CREATE training (Clinical Research Explained) Improving Healthcare through Clinical Research MOOC Clinical skills training, including phlebotomy Good Clinical Practice training Data Quality in Research training Informed Consent training competency Site File Management training Case Report Form (CRF) completion training EDGE training Amendments training Archiving training iPROC system training Regular performance development reviews General Duties Travelling between sites is an essential part of this role Any other duties as may be agreed in the course of undertaking this role, in accordance with the grade and nature of the post Person Specification Other requirements Essential Ability to travel across all sites within the Trust when required, and on occasion external to the Trust regionally / nationally The post holder may occasionally be required to work in other areas of the hospital or in different clinical areas, as well as occasionally externally to the Trust Qualifications Essential English and Maths GCSE, or equivalent Level 3 qualification/s, e.g. A' levels, NVQ, etc Desirable Computer Literacy Course, e.g. ECDL, or other experience or qualification ICH GCP (Good Clinical Practice) Skills/Knowledge Essential Effective written and oral communication skills Computer literacy within a range of applications (including basic keyboard skills, MS Office) Understand the importance of confidentiality, dignity and respect in relation to both staff and patients Ability to accurately transcribe data from one source to another (e.g. written / electronic system onto paper / electronic report) Able to concentrate for long periods of time Meticulous attention to detail and quality Able to follow instructions, guidelines, policies and standards to provide a safe and effective service to others Able to work autonomously and organise themselves to manage own workload Desirable Familiarity with medical or scientific terminology Venepuncture Laboratory skills Experience Essential Experience working within healthcare Experience of working with the public or people form a range of backgrounds Desirable Knowledge of healthcare research Experience working within the NHS Personal Qualities Essential Team player and supportive of colleagues, demonstrating civility and respect to colleagues and patients at all times Passionate about research and innovation and improving patient care Professional attitude, diplomatic and calm under pressure Able to demonstrate a commitment to equality, diversity and inclusion Aware of own limitations / competence and will seek help and support from others, and be honest about errors made and ways to rectify Patient-focussed, caring, empathetic and compassionate Enthusiasm and willingness to learn Able to work by themselves in an office / at home by themselves and able to work around others e.g. in open plan office Able to be assertive and speak up when disagree in a respectful way Experience Essential Experience working within healthcare Experience of working with the public or people form a range of backgrounds Desirable Knowledge of healthcare research Experience working within the NHS Person Specification Other requirements Essential Ability to travel across all sites within the Trust when required, and on occasion external to the Trust regionally / nationally The post holder may occasionally be required to work in other areas of the hospital or in different clinical areas, as well as occasionally externally to the Trust Qualifications Essential English and Maths GCSE, or equivalent Level 3 qualification/s, e.g. A' levels, NVQ, etc Desirable Computer Literacy Course, e.g. ECDL, or other experience or qualification ICH GCP (Good Clinical Practice) Skills/Knowledge Essential Effective written and oral communication skills Computer literacy within a range of applications (including basic keyboard skills, MS Office) Understand the importance of confidentiality, dignity and respect in relation to both staff and patients Ability to accurately transcribe data from one source to another (e.g. written / electronic system onto paper / electronic report) Able to concentrate for long periods of time Meticulous attention to detail and quality Able to follow instructions, guidelines, policies and standards to provide a safe and effective service to others Able to work autonomously and organise themselves to manage own workload Desirable Familiarity with medical or scientific terminology Venepuncture Laboratory skills Experience Essential Experience working within healthcare Experience of working with the public or people form a range of backgrounds Desirable Knowledge of healthcare research Experience working within the NHS Personal Qualities Essential Team player and supportive of colleagues, demonstrating civility and respect to colleagues and patients at all times Passionate about research and innovation and improving patient care Professional attitude, diplomatic and calm under pressure Able to demonstrate a commitment to equality, diversity and inclusion Aware of own limitations / competence and will seek help and support from others, and be honest about errors made and ways to rectify Patient-focussed, caring, empathetic and compassionate Enthusiasm and willingness to learn Able to work by themselves in an office / at home by themselves and able to work around others e.g. in open plan office Able to be assertive and speak up when disagree in a respectful way Experience Essential Experience working within healthcare Experience of working with the public or people form a range of backgrounds Desirable Knowledge of healthcare research Experience working within the NHS Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Worcestershire Acute Hospitals NHS Trust Address Charles Hastings Way Worcester Worcestershire WR5 1DD Employer's website https://www.worcsacute.nhs.uk/ (Opens in a new tab)