Legal Counsel - Customer Team, Vice President
Are you ready to step into a role that champions due diligence and compliance at the forefront of consumer banking? We are seeking an astute Legal Counsel for our customer team in Northampton. This is not just another job; it's a chance to become part of Barclays’ mission towards delivering exceptional service while navigating through complex legal landscapes.
As Legal Counsel, your primary focus will be on:
- Leading strategic support to enhance our customers' experiences
- Advising on servicing intricate client needs and applying Consumer Duty principles effectively.
- Handling contentious complaints by setting decisive strategies toward resolution.
- Identifying emerging risks proactively and ensuring DISP compliance alongside remediation activities.
The ideal candidate should possess:
* A qualification as solicitor, barrister or legal executive
* Independence in working across various products/services
* Proficiency in risk identification/management
Critical skills expected include but are not limited to:
• Risk control awareness
• Adaptability during change/transformation processes
• Strong business acumen coupled with strategic thinking abilities
• Digital technology insights
Join us if making authoritative calls rooted deeply within ethical frameworks aligns with your professional aspirations!