Job Description
The 4 star Thistle Marble Arch, located just off Oxford Street and a short walk from the West End and Hyde Park is the latest addition to Thistle Hotels. With 692 stylish and spacious bedrooms, the latest technology and 13 meeting rooms, join an exciting and vibrant team to help deliver an excellent guest experience.
The Role:
The primary focus of the role is to drive incremental revenue in line with budget and future strategy. With a focus on delivering new lucrative business opportunities that drive revenue and rate, and to build effective relationships with existing accounts to drive volume. The role will also focus on revenue growth of the M&E and group business segments from a combination of new, existing and agency relationships, across all hotels within the Clermont Hotel portfolio. The individual will need strong leadership skills, with a focus on induction, training, mentoring & measurement of the team. With over 4000 bedrooms in London, this individual also needs to be identifying opportunities across the whole group of hotels, ensuring a cross-selling mentality is adopted across all relevant departments and areas of responsibility.
? Have a clear understanding of the hotels budget strategy and business mix
? Develop and deliver intelligent, strategic business plans aligned to the individual hotel strategy
? Unearth and deliver a targeted number of new lucrative business opportunities to support the hotels revenue target
? Grow revenue and target market share growth by utilising Agency 360 data and RP targets set by hotel by month
? To work closely with the revenue team to align rate plans and pricing for both corporate and group business
? Attend and prepare information for the weekly strategy meetings
? Utilise salesforce.com to enrich client specific data to build a deep understanding of the accounts, the opportunities that exist and to share key information with the hotels
? Represent the brand to the external market through marketing plans and digital opportunities
? Work alongside the central KAD's and have involvement in the rate negotiation of the major national accounts
? Develop inbound international business from key markets and global strategic accounts
? Ability to analyse data and market information to give insight back into the business
? Work closely with the hotel reactive teams to assist with conversion of key meetings & events and group revenue opportunities
? Be passionate about the industry and keep abreast of new clients, how the business is changing and new developments
? Ensure we are always challenging the status quo and look at new ways of operating
? Induct, train, mentor & measure Sales Manager's overall performance and feedback through regular reviews
What we look for:
* Excellent leadership skills
* Comfortable in challenging convention
* Attention to detail
* Great communication skills
* System knowledge
* Organisational/planning skills
What's in it for you?
* Great development opportunities
* Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group
* Interest free season ticket loans (conditions apply)
* Access to a 24/7 Employee Assistance Program
* Pension and Healthcare Schemes
* Wagestream - get access to earned salary before payday
* Paid volunteering days
* Generous recommend a friend scheme
* Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)
* Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
* Great Recognition program
* ...and many more!
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