Permanent | CRA GROUP RECRUITMENT AND PAYROLL LTD | United Kingdom
Posted On 07/04/2025
Job Information
Work Experience: 1-3 years
City: Trowbridge
Province: Wiltshire
Postal Code: BA14
Job Description
We are seeking a Member Services Manager to join our team in the Financial Services industry. The ideal candidate will be responsible for overseeing the pension and fund services provided to our clients, with a focus on service management within the public sector. The Member Services Manager will play a key role in ensuring the delivery of high-quality services to our members, while also identifying opportunities for improvement and growth within the organization.
Responsibilities:
* Oversee the management of pension and fund services for our clients in the public sector.
* Develop and implement strategies to enhance service delivery and member satisfaction.
* Collaborate with internal teams to ensure seamless coordination and execution of member services.
* Analyze performance metrics and identify areas for improvement in service management.
* Stay updated on industry trends and regulations related to pension and fund services.
* Build and maintain strong relationships with clients and stakeholders to understand their needs and expectations.
Requirements
* Proven experience in pension and fund services management.
* Strong understanding of public sector service management.
* Excellent communication and interpersonal skills.
* Ability to analyze data and identify areas for improvement.
* Knowledge of industry regulations and best practices in financial services.
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