Job summary We are looking to recruit an experienced and motivated individual to the role of Band 3 Health Care Support Worker on the Acute Medical Assessment Unit (AMAU). AMAU is a hub of activity, we provide the key to safe effective patient treatment and flow. We manage medical patients and receive all medical emergencies via ambulance within the locality. Our aim is to provide seamless, high quality care for patients using our service. We pride ourselves on having a friendly and welcoming team, both Nursing and Medical, where you never feel alone and you get the support that you need. Main duties of the job We are looking for motivated and dynamic Band 3 Health Care Support Worker, who is able to work under pressure, to join our dedicated team of staff on the Acute medical assessment unit in Prince Philip Hospital, Llanelli. The unit is made up of 24 beds and includes 3 resus beds where we are able to directly admit emergency patients from the ambulances. The successful candidate will have experience working within a relevant Health Care Support Worker role across AMAU and be expected to liaise with key members of the team and service users, as well as engaging in all aspects of patient care. Phlebotomy and Electrocardiography (ECG) competency are essential for this post. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. Interviews to be held on 12/2/25 About us Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 12,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services to almost 400,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through: Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest. Five community hospitals: Amman Valley Hospital and Llandovery Hospital in Carmarthenshire, Tregaron Hospital in Ceredigion and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire. Two integrated care centres (Aberaeron and Cardigan, Ceredigion). Community facilities, including: 48 General Practices (GP surgeries), 49 Dental Practices, 98 Community Pharmacies (chemists), 44 General Ophthalmic Practices (including eye health and low vision services), 38 sites providing mental health and learning disability services, care within your own homes. Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales. Date posted 23 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,433 to £26,060 a year per annum pro rata Contract Permanent Working pattern Full-time Reference number 100-ACS010-0125 Job locations Prince Philip Hospital Llanelli SA14 8QF Job description Job responsibilities You will be able to find a full job description and person specification attached within the supporting documents. The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers. The ability to communicate in Welsh isdesirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us. Get instant access to our financial wellbeing benefit Wagestream. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real-time, stream up to 50% of the money youve already earned, learn easy tips to manage your money better and save your wages straight from your salary. https://fb.watch/hzQjE8HzTN/ Job description Job responsibilities You will be able to find a full job description and person specification attached within the supporting documents. The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers. The ability to communicate in Welsh isdesirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us. Get instant access to our financial wellbeing benefit Wagestream. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real-time, stream up to 50% of the money youve already earned, learn easy tips to manage your money better and save your wages straight from your salary. https://fb.watch/hzQjE8HzTN/ Person Specification Qualifications and Knowledge Essential Good level of general education Have a good understanding of health and/or social care e.g. Clinical Observations etc NVQ 3 in a health related subject or equivalent experience Maintain a record of own personal development Recognises the need for lifelong learning Demonstrates an understanding of the role and scope of practice of the HCSW and understands the principles of safe delegation of care Desirable Confirmation of successful completion of 120 credits at level 4 Experience Essential Recent and/or previous experience of working within a relevant health/ social care environment Desirable Experience of speciality Experience of working as a healthcare support worker Skills2Care Language Skills Desirable Welsh Speaker (Level 1) Person Specification Qualifications and Knowledge Essential Good level of general education Have a good understanding of health and/or social care e.g. Clinical Observations etc NVQ 3 in a health related subject or equivalent experience Maintain a record of own personal development Recognises the need for lifelong learning Demonstrates an understanding of the role and scope of practice of the HCSW and understands the principles of safe delegation of care Desirable Confirmation of successful completion of 120 credits at level 4 Experience Essential Recent and/or previous experience of working within a relevant health/ social care environment Desirable Experience of speciality Experience of working as a healthcare support worker Skills2Care Language Skills Desirable Welsh Speaker (Level 1) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Hywel Dda University Health Board Address Prince Philip Hospital Llanelli SA14 8QF Employer's website https://hduhb.nhs.wales/ (Opens in a new tab)