At Hidden Hearing, the Branch Coordinator is involved in ensuring exceptional customer service and providing a welcoming environment for all visitors. Be part of the opening of our new branch in Bristol!
* Monday - Friday
* 9am - 5pm
Responsibilities
* Diary Management: Efficiently optimise appointment scheduling, confirm appointments and coordinate with colleagues for effective diary management.
* Administration: Maintain customer records, adhere to GDPR regulations, and manage reporting tasks, including stock records.
* Sales: Proactively promote the Wellness program, accessories, and care plans through positive customer engagement.
* Customer Care: Prioritise premium service by warmly engaging with customers, promptly answering calls, and building strong relationships.
* Branch Presentation: Uphold brand standards by maintaining cleanliness and displaying literature appropriately.
About You
* A persuasive influencer with a friendly demeanour, good at achieving desired outcomes through positive interactions.
* Self-motivated and competitive, driven to meet and exceed targets.
* Logical and proactive, capable of navigating challenging situations with ease.
* Personable and enthusiastic communicator with a strong focus on delivering exceptional customer service.
Ready to make a difference with your friendly and customer-centric approach? Join our team at Hidden Hearing.
About Audika Group
The Audika Group is the hearing care division of Demant and we are one of the world's leading hearing care retailers with more than 3,500 clinics in 25 markets. If you join our team, you are guaranteed an inspiring and motivating working environment in a highly international environment. You will work with a variety of different countries, cultures and perspectives, in close collaboration with amazing and committed colleagues.
Who we are
Hidden Hearing belongs to Audika Group which is the Hearing Care division of Demant and one of the world’s leading hearing care retailers.
With more than 5,000 hearing care experts in over 3,500 clinics worldwide, we combine our global reach with a local approach and strong local brands. Our team includes audiologists, managers, front-desk staff, and many other global and local functions. We are diverse in our talents, cultures, and perspectives, but united in our vision - to help more people hear better with the best personalized care.
So, if you are ready to make a career out of helping people love their ears, we would love to hear from you.
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