Job Description
In this hands-on role, you'll work collaboratively to maintain the high quality of our services, leaving a positive impact on our customers.
We're seeking an individual who is proactive, organised, and ready to thrive in a team-oriented environment. Your efforts will directly influence our commitment to service excellence.
If you're looking for a rewarding challenge and want to be part of a team making a difference, we invite you to join us. Take the next step in your career and contribute to delivering outstanding service experiences.
Key Responsibilities
1. Front of house such as welcoming visitors & supporting them appropriately
2. Ensuring security procedures are followed
3. Delivery of support services such as porterage, meeting room management, managing the FM mailbox
4. Inductions for new starters, including H&S and environmental inductions
5. Logging, facilitating and overseeing reactive and PPM visits
6. Ensuring compliance for environmental & HSEQ standards
7. Completion and compliance of traffic management plans, Fire risk assessments and water hygiene arrangements as appropriate
8. Completing and assisting with audits including security
Professional and Personal Competencies/Qualifications
9. Experienced in a fast-paced/office environment
10. Experience in a customer service role
11. Team player
12. Customer focused
13. Excellent communication skills
14. Problem Solver
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.