The Shrewsbury and Telford Hospital NHS Trust
An exciting opportunity has arisen for a Support Medical Secretary to work within the Dermatology Secretary team based at The Royal Shrewsbury Hospital, Shrewsbury.
Fixed term and Secondment considered. Please have agreement from your line manager to support before applying.
The post is for 12 months working 37.5 hours per week across Monday to Friday.
The post holder will join a team of Medical Secretaries who organise the workload of the Consultants within the department and ensure that an efficient service is provided.
You should already possess 4 GCSE's (grades 9 - 4 or C - A) or equivalent, RSA stage 3 typing, word processing (or have equivalent experience), knowledge of MS Office and be qualified or working towards NVQ Level 3 Business/ Medical Admin or AMSPAR.
The ability to plan and prioritise a varied workload is essential, as are good interpersonal skills and the ability to communicate with a variety of staff groups at all levels.
Main duties of the job
The post holder will produce accurate clinical and general correspondence, regularly using complex and sensitive medical terminology from audio transcription.
They will also be required to respond to telephone calls from anxious and distressed patients, responding appropriately to contentious, sensitive and difficult enquiries.
The successful applicant will gain valuable experience in the day-to-day management of a busy Medical Secretaries office.
Job responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description.
Person Specification
Education/Training
* Knowledge of Microsoft Office packages eg PowerPoint, Word, Excel and other IT skills acquired through training and practical experience
* 4 GCSE's (grades 9 - 4 or C and above) or equivalent
* RSA Stage 3 typewriting, word processing (or equivalent)
* AMSPAR
* NVQ Level 3 in Business Administration
* ECDL
Experience and Attainments
* Experience in audio typing
* Customer Care
* Secretarial procedures
* Knowledge of software programs
* Medical Terminology (with the ability to reach the required standard in medical terminology)
* Medical Secretarial/ PA experience
* Knowledge of PAS systems
* Experience of compiling rota's
Skills and Aptitudes
* High standard of grammar and spelling
* Able to prioritise
* Able to communicate sensitively and tactfully with patients and carers
* Minute taking
* Touch Typing
Knowledge
* Knowledge of good practice and system of work within secretarial/PA field.
* Knowledge of Health and Safety in the Workplace
* Understanding of confidentiality/data protection issues.
* Knowledge of NHS policies.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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