We are seeking dedicated and customer-focused individuals to join our Food & Beverage team as either a Waitress or Waitress Supervisor. You will play a key role in delivering exceptional service in both our sports bar and la carte restaurant, ensuring guests have a memorable dining experience. Supervisors will also take on additional leadership responsibilities, overseeing the waitstaff and assisting in the smooth operation of the restaurant and bar. Key Responsibilities: Waitress Duties: Greet and seat guests with a friendly and professional attitude. Take accurate food and drink orders and ensure timely service. Provide menu recommendations and upsell where appropriate. Serve food and beverages efficiently while maintaining high service standards. Process payments and operate the POS system. Maintain cleanliness and organization in the dining area. Work collaboratively with kitchen and bar staff for smooth service. Follow all health, safety, and hygiene regulations. Waitress Supervisor Additional Duties: Supervise and support waitstaff to ensure consistent service quality. Train and mentor new team members. Oversee table management, reservations, and restaurant flow. Handle customer inquiries and resolve complaints professionally. Assist with stock management and ordering restaurant essentials. Ensure compliance with hotel policies and food safety regulations. Coordinate with the kitchen and bar teams to optimize service. Skills & Experience Required: Waitress: Previous experience in a hotel, restaurant, or bar is preferred but not essential. Waitress Supervisor: Prior supervisory experience in a similar setting is required. Strong customer service and communication skills. Ability to work in a fast-paced environment and as part of a team. Professional, well-presented, and punctual. Experience with POS systems and cash handling is a plus. Availability to work flexible shifts, including evenings, weekends, and holidays. Benefits: Competitive salary tips Staff meals on duty A dynamic and friendly work environment AMRT1_UKCT