Our client is looking for a Key Account Customs Coordinator - Heathrow.
Overview: To support increased global growth in the business, we are seeking a Key Account Customs Coordinator to be part of our Logistics Team within the Heathrow Office. The role is to assist in areas of customs, directing and supporting multiple parties to ensure timely clearance of goods.
Duties and Responsibilities:
1. Assist the Customs manager in the execution of their duties to support the Head of Customs compliance and Managing Directors vision of the company to become more competitive and profitable.
2. Understand and execute the departments vision of good business development in order to successfully move Customs products.
3. Complete all Customs Import activities correctly and on time including financial, legal and invoicing transactions for Key Account traffic.
4. Correctly complete all customs import CDS declarations in line with UK HMRC regulations for the Key account processes.
5. Ensure all operational activities are completed on time.
6. Immediately report any amendments to the customs declaration forms to line manager and engage in communications with the nominated key account.
7. Complete ad-hoc and spot checks on customer entries and submit reports to line manager weekly.
8. Always maintain and utilise the operational system, Descartes along with all associated movement trackers.
9. Ensure all Import Duties/VAT is charged correctly upon invoicing and collect any monies due in line with SOPs.
10. Maintain regular communication with sales teams reporting new sales leads and handover of shipments.
11. Always work compliantly within the confines of Company SOP.
12. Always maintain excellent customer and inter-departmental relationships giving regular feedback to line manager.
13. Follow up late customer payments in conjunction with credit control.
14. Communicate quotations to the line manager/sales team within two hours of receipt and ensure all quotations are recorded on the system in one format.
15. Implement and improve new efficiencies in customer workflow in conjunction with line manager.
16. Ensure all reports are generated by given deadlines and handed to line manager.
17. Before release, ensure all goods under company Deferment account are approved for delivery via accounts and/or line manager.
18. Accurately complete all invoicing within 48 hours of activity.
19. Ensure insurances are charged correctly and any insurance claims are handed to line manager without delay.
20. Provide holiday and sickness cover as required.
Skills, Experience and Competencies:
1. Working experience of Exports/Imports and Customs Compliance and regulations (at least 2 years).
2. Knowledge of customs requirements and formalities with particular focus on UK & EU imports.
3. Experience in road transport, logistics or haulage (Desirable but not essential).
4. Working knowledge of the CDS system both Imports and Exports.
5. Knowledge of transit procedures and ETSF (Desirable but not essential).
6. HMRC amendment and reclaim experience.
7. Proficient with Microsoft packages especially Ms Excel and other Ms packages.
8. Must be able to prioritise and organise own workload with attention to detail.
9. Able to work independently and as part of a team.
10. Must be flexible with their working hours - occasional weekend work based on volume.
Working Hours:
Monday - Friday 08.30 hours - 17.30 hours - one-hour unpaid lunch.
Salary:
GBP25,000.00 - GBP30,000.00 per annum (depending on experience).
Company Benefits:
Along with 20 days annual leave + public holidays and yearly salary review we offer the following benefits:
1. After 3 months service, employees are entitled to become a member of the Group personal Pension Plan.
2. After completing six months service, Death in Service equal to three times your annual salary.
3. After one years service the company offers enhanced Pension contributions of 9% annual salary.
4. After one years service employees are eligible to join the Private Medical Scheme (application process required).
5. Holiday loyalty days up to a maximum of 5 days (1 per each full year of employment completed).
6. One Milestone Day per year to take as you wish.
7. Confidential EAP platform for you and your immediate family members as spouse/partners and children aged 16 to 24 in full-time education, living in the same household.
8. Access to our Employee Discounts and Perks, which includes Grocery Shopping, Holidays, Movies, Sports, Wellness and many more.
* We are only able to accept applications from candidates with previous experience for this role. If you do not hear from us your application has been unsuccessful.
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