Please Note: The deadline for applying is 23.59 the day before the job posting end date.
Job Title: Digital & Supplier Partnerships Quality Specialist - Europe B&W & PC
Location: Port Sunlight/Leeds, Kingston & 100VE will be considered
JOB PURPOSE
Quality and strategic partnerships are key drivers of competitive advantage in the Personal Care and Beauty and Wellbeing business. The Europe BU PC & BW Digital and Supplier Partnership Specialist plays a crucial role in supporting business growth through supplier and digital transformation. This role drives a culture of consumer obsession, leveraging insights to deliver superior products, and ensuring the successful integration and performance of digital and supplier partnerships.
RESPONSIBILITIES
* Governance and Compliance: Ensure product compliance by design and delivery as part of the innovation or change process with Suppliers partnership.
* Partnership Development: Cultivate and maintain relationships with key digital and supplier partners to enhance business growth and product offerings.
* Strategic Planning: Develop and implement strategies for partnership growth and integration, aligning with the company’s objectives.
* Negotiation and Agreements: Identify potential partners, negotiate terms, and formalize partnership agreements.
* Supplier and Manufacturing Collaboration: Ensure suppliers, CM, and manufacturing are prepared and capable of developing capabilities in line with innovation and changes.
* Digital Transformation: Lead the development and deployment of digital transformation initiatives within the BU to enhance quality and operational efficiency.
* Team Representation: Represent the BU team in supplier, digital forum as key member of the Europe PC & BW Quality Team.
* KPI Delivery: Deliver BU quality digital & partnerships KPIs, measure performance, and drive improvements.
* Cross-functional Collaboration: Collaborate with cross-functional teams, suppliers, and external stakeholders to deliver safe and superior quality FTR.
* Consumer Feedback: Work with the innovations and operations team on consumer complaints, insights, and feedback for business UBS conversations.
* Risk Management: Raise partnership risks in technical steercom or IB to make informed decisions with the business team.
* Industry Awareness: Stay informed about industry trends, emerging technologies, and regulatory changes to ensure compliance and competitiveness.
* Quality Management System: Support BU teams in developing and implementing the Quality Management System (QMS) to ensure first-time-right innovations that are compliant and safe.
* Capability Development: Support the development of new capabilities and improvements in current/new manufacturing sites to land innovations and big 5s changes.
* Change Management: Maintain an effective Change Management system with partners to ensure business changes are effectively landed first time right.
* Culture Transformation: Support the BU E2E Culture via Digital Transformation Program.
* Quality Advocacy: Be the voice of quality in cross-functional teams, influencing decisions to ensure superior products, even if it means challenging norms and developing new standards/methods.
ALL ABOUT YOU
* Digital understanding, data analytics, able to review the platforms, deploy and build insights to improve.
* Able to work with SU to determine and execute the factory masterplan on quality digital program which will support delivering safe, superior products and help in driving operational effectiveness leading to net productivity.
* Strong consumer understanding and ability to bring insights to influence team decisions via digital intervention and reducing manual activity.
* Quality management expertise, including developing and implementing quality control procedures, conducting audits, and managing quality assurance programs.
* Analytical skills for monitoring quality metrics, identifying trends, and implementing corrective actions.
* Excellent communication skills for collaborating with cross-functional teams, suppliers, and regulatory agencies.
* Problem-solving abilities for investigating consumer complaints and implementing changes for innovations and transformation programs.
* Experience in virtual teamwork.
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