Job summary Applications are invited for this vacancy in the Children and Young People's Services Division based in Llandudno Hospital, Llandudno. The postholder will provide comprehensive reception, clerical and typing support for the Child and Adolescent Mental Health Service (CAMHS), demonstrating a courteous, professional and sensitive manner at all times.The successful candidate will have a good standard of education, good communication skills, be able to work on their own initiative and be efficient, organised and able to work flexibly.A good telephone manner and communication skills are essential. A knowledge of the hospital's Patient Administration System, is desirable, although training will be given. The post-holder will hold RSA Level 2 or equivalent. The postholder will be required to demonstrate a professional and sensitive manner at all times. By the nature of the duties, the Receptionist/Appointment Clerk/Typist post requires to maintain strict confidentiality and will be expected to deal with patients, relatives and visitors with courtesy and discretion at all times. The ability to speak Welsh is essential. Main duties of the job The postholder will provide comprehensive reception, clerical and typing support for the Child and Adolescent Mental Health Service (CAMHS), demonstrating a courteous, professional and sensitive manner at all times.The successful candidate will have a good standard of education, good communication skills, be able to work on their own initiative and be efficient, organised and able to work flexibly. About us If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework. Enjoy being part of working with engaged leadership at all levels and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English. Date posted 17 January 2025 Pay scheme Agenda for change Band Band 2 Salary £23,970 a year per annum pro rata Contract Permanent Working pattern Part-time Reference number 050-AC054-0125W Job locations Conwy CAMHS Llandudno General Hospital Llandudno LL30 1LB Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac Person Specification Qualifications Essential Good standard of Education Desirable NVQ Level 2/Customer Care WELSH LANGUAGE REQUIREMENTS Essential Level 3 Speaking Level 3 Writing Level 3 Reading Experience Essential Previous experience of office and administration procedures Microsoft office experience Desirable Working with the public or other agencies Knowledge Desirable Knowledge of Microsoft Office Software or equivalent Personal Qualities (Demonstrable) Essential Flexible approach to work Excellent communication skills Accuracy Desirable Previous experience of working within a multi disciplinary team. Person Specification Qualifications Essential Good standard of Education Desirable NVQ Level 2/Customer Care WELSH LANGUAGE REQUIREMENTS Essential Level 3 Speaking Level 3 Writing Level 3 Reading Experience Essential Previous experience of office and administration procedures Microsoft office experience Desirable Working with the public or other agencies Knowledge Desirable Knowledge of Microsoft Office Software or equivalent Personal Qualities (Demonstrable) Essential Flexible approach to work Excellent communication skills Accuracy Desirable Previous experience of working within a multi disciplinary team. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Betsi Cadwaladr University Health Board Address Conwy CAMHS Llandudno General Hospital Llandudno LL30 1LB Employer's website https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)