JOB DESCRIPTION
JOB TITLE: Depot Co-ordinator
PURPOSE OF POSITION:
Front of house customer service with responsibility for order processing.
Warehouse stock management and the loading and unloading of vehicles.
REPORTS TO: DEPOT CONTROLLER
DIMENSIONS OF THE JOB:
(Accountability – money and people)
• Responsible for handling card payment transactions
• No staff supervision
NATURE AND SCOPE OF THE JOB:
• Forklift licence or willing to re do licence
• Willing to learn product range
• Ability to statistically record activity levels / stock control reports
• Excellent customer service
• Good communication and liaison skills
• IT Literate – Microsoft Packages and experience in using databases
• Ability to work under own initiative
• Attention to detail
• Flexibility to expand within the role
PRINCIPAL ACCOUNTABILITIES:
• To assist the Depot Controller in the operation of the Birmingham Depot which includes:
- Processing of all orders received via e-mail; telephone and customers in person
- To assist in the handling of Adflex and card sales while ensuring full compliance with set procedures
- To assist in the distribution of orders for packed products using specified hauliers to ensure timely and cost effective deliveries, using active portals where necessary, producing labels and liaising on the phone
- Maintaining stock levels within th...