Salary 30,000 - 30,000 GBP per year
Requirements:
- We are looking for individuals with previous Helpdesk/Support experience and a strong understanding of Office 365 and G Suite. Excellent troubleshooting and problem-solving skills, as well as strong communication and interpersonal skills, are essential. Certifications such as CompTIA A or Microsoft are beneficial.
Responsibilities:
- In your role, you will be responsible for offering 1st and 2nd Line technical support via phone, email, or in-person on Windows and Mac equipment. You will set up and configure hardware and software, manage IT infrastructure including servers, networks, and security. Collaboration with the helpdesk team to resolve technical issues will be vital, as well as assisting in IT project implementation, such as system upgrades and migrations. Additionally, you will conduct system audits, maintain accurate documentation, and ensure compliance with IT security and data protection policies.
Technologies:
- Cloud
- Hardware
- Support
- Office 365
- Security
- Windows
More:
We are excited to welcome experienced IT Support professionals to join our fast-growing team based in Colchester. This full-time on-site role offers the chance to work with the latest cloud-based technology alongside a supportive and collaborative team, allowing your career to flourish. As a Microsoft partner, we provide funding for Microsoft certifications and offer many other fantastic benefits. Join us and make a meaningful impact on our clients' growth and their clients' success. If you are passionate about technology and dedicated to delivering outstanding customer service in a collaborative environment that fosters professional growth and development, we invite you to apply and become a valued member of our team.